Intuitive Shipping , 424 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.
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Great customer support. Quick to reply and help us navigate questions which required customized support. Highly recommend!
Thank you for the recommendation! We're very happy to hear that you're getting the support you need when it's needed. If you have any more questions or run into any challenges, please don't hesitate to reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
We've been using this app for months, and it does deliver. And whenever we run into something trying to improve the user-experience, i.e. adding new scenarios, etc. the tech team is quick to respond and super helpful. Kudos!
The intuitive shipping app is amazing! Their support team is really great as well. Thank you for all the assistance.
Thank you! We're so happy to hear your experience with Intuitive Shipping has been so positive and that you're getting help when it's needed. Our support team is always here whenever you have a question or run into an issue. Please don't hesitate to contact us again!
Best regards,
Ron Anderson
Customer Experience Manager
The support is the best I've seen for any app in Ecommerce.
Amazing! Thank you for taking a few moments to share this. Please don't hesitate to reach out to our support team any time you have a concern or a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
Very responsive support!
Works really well and they are always supportive when we have any question!
Thank you! We're so happy to hear that you're getting the support you need when it's needed, and that Intuitive Shipping is helping you succeed with shipping. We look forward to helping you again should the need arise!
Best regards,
Ron Anderson
Customer Experience Manager
The app offer robust features allow for customization that perfectly aligns with my business requirements. Whether it's setting up complex shipping rules or configuring rates, Intuitive Shipping offers unparalleled flexibility and reliability.
What truly sets Intuitive Shipping apart, however, is their exceptional customer support. From the moment I reached out with a question, I was met with nothing short of professionalism and dedication. Their support team is incredibly knowledgeable and goes above and beyond to ensure that all my questions are not only answered but also thoroughly understood. They take the time to provide personalized assistance, walking me through any challenges I encounter and offering valuable insights to optimize my shipping strategies. It's evident that they genuinely care about their customers' success and are committed to fostering long-term partnerships.
Thank you for taking time to leave this thoughtful review. We appreciate the very kind words about our support team, and it's so great to hear that Intuitive Shipping is capably handling all of the complexity with your shipping setup. If you have any further questions or run into any issues, please reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
I really appreciate the support team of this app. Any time I have had an issue, they have been prompt to figure it out with me.
Thank you for taking a few moments to share this! Our team appreciates the kind words. Please don't hesitate to reach out should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
Shipping is super frustrating, especially with the limited built in Shopify system. Intuitive helped set things up on a whole new level domestically & international. They basically set everything up the way I wanted and have responded lightning fast to numerous issues that have come up. I definitely recommend giving them a try for your Shopify shipping needs.
Thank you so much for the recommendation! We agree, shipping can be frustrating, and it's great to hear that Intuitive Shipping is helping you overcome those frustrations. Our team is always here to make sure your configuration is set up and functioning as expected, so please don't be a stranger! Reach out whenever you have a question or concern. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This is a great app with so much to offer. The customer service is also top rate, as sometimes it takes a little guidance to make sure everything is set up and rates are reading correctly at the checkout. Michael was a pleasure to speak to and an absolute star - helping to resolve a recent issue quickly and efficiently via emails and a video call. Thank you!
Amazing! Thank you for taking time to share this so that others can make an informed decision. We're happy to hear that you're getting the most out of Intuitive Shipping, and that our team is providing the help you need when it's needed. It's great to hear you're taking advantage of both our email support and our live, one-on-one support sessions. Michael and the rest of our support team are always here to help should you need us again in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Absolutely love this company, their employees, and their customer service. They can help me figure out any shipping issue and I so appreciate them!
Wow, thank you!!! We love helping! Our team's top priority is to ensure you have the best possible experience with Intuitive Shipping, and it sounds like that's been the case so far. We know you have a choice and we're very happy you chose us! Please don't hesitate to reach out to our support team should you need us again. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager