Reviews (149)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory forecasting and purchase order management, noting significant time savings. They value its extensive features, including demand forecasting, multi-location management, and integration with platforms like Amazon. Advanced functionalities like assembly management and profit analysis are also highlighted. The responsive customer support is frequently praised for enhancing the app's effectiveness in optimizing e-commerce inventory processes.

November 18, 2016

Inventory Planner has been a huge help for us in reporting on sales and forecasting inventory needs for our online men's gift shop. Prior to IP - we used a bunch of different reports and downloaded data manually into excel sheets. Then wrote our own formulas to forecast for ordering. This app has saved us a ton of time

Coolmaterial
United States
Over 3 years using the app
May 21, 2020

Inventory Planner is great. Works very well, integration to Shopify is well thought out. Support is top notch.

The Feed
United States
About 3 years using the app
Inventory Planner by Sage replied May 27, 2020

Thank you so much for your feedback. We love to hear that Inventory Planner helps with your Shopify store operations!

August 25, 2021

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Steam Whistle Employee
Canada
About 2 years using the app
Inventory Planner by Sage replied August 25, 2021

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app.

If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.

February 24, 2020

The layout is very user-friendly, the support team is surprisingly prompt and helpful, and the features are next-level. This is more efficient and navigable than Stocky, and at the same time more flexible and detailed. A superior product.

Flatiron Wines & Spirits - New York
United States
Almost 3 years using the app
Inventory Planner by Sage replied March 3, 2020

Thank you for the great feedback! Glad to hear we're able to help!

Edited December 20, 2019

This app is a must have for any E-commerce store. We tried it out on one of our several stores and are now using it for every store. Shopify is missing so many aspects to properly plan, merchandise or buy and Inventory planner picks up the slack, making a huge difference with proper inventory levels and stock oversight.

XCVI
United States
Almost 3 years using the app
Inventory Planner by Sage replied March 3, 2020

So glad we could help! Thank you for your kind review!

April 3, 2021

Inventory Planner has been one of the best apps to ever happen to our store on Shopify. It provides replenishment recommendations/forecasting for your products based on past sales. After the initial setup, thinking about "is this going to be enough inventory to last us the rest of the month" is no longer an issue. Using data-driven recommendations, IP can tell you how much you need of a product and when you need to replenish that specific product so you don't run out. This is especially important if you are placing a purchase order for a product, and need to place another purchase order for the same product before the first purchase order even arrives. The number of different settings they have is far advanced for ANY Shopify app you will find in terms of inventory management. This being said, Inventory Planner is not an IMS system by itself. You can use Shopify has your single source of truth for inventory, or other applications. However, when you allow Inventory Planner to manage the data from your IMS system, your life will change. It does all of the thinking for you. The main things you need to feed it, besides current stock and sales data, are how long the lead time is for certain products and how many days of stock you want to have on hand for a certain product. After that, VIOLA, no more stockouts! Another feature of inventory planner that our store loves is the ability to set up assemblies. If you have certain parts that are in multiple different products that you sell, Inventory Planner can track that part and tell you how much you need to order based on all of the higher-level assembly products that part is in. Jill, Stuart, Bassel, Oleg, and the rest of their team do a phenomenal job both in customer service and in application value (something that is rare to find)! When is the last time you got to chat/email/video call a customer service representative who actually wrote the detailed knowledge base article you had a question about. Not to mention the fact that they are responding to you sometimes in less than an hour! With all of this being said, if you are having inventory management problems, I highly recommend this application! You will be far impressed from your original expectations.

Slice Engineering
United States
About 1 month using the app
Inventory Planner by Sage replied April 6, 2021

We're so glad to hear that Inventory Planner helps with your stock forecasting and purchasing! Thank you for your feedback and detailed review!

March 3, 2020

Love this app, a must have when you carry inventory and need to do forecasting / projection. The support is phenomenal Jill is the best, she comes back with answer very fast and always try to make sure you are 100% satisfy.

Onekid
United States
Over 2 years using the app
Inventory Planner by Sage replied March 3, 2020

Thank you! So glad we could help with your inventory management!

March 5, 2020

We have used this app for almost three years. At first, it was a pain because there were long wait times for a response and things were constantly changing. But those changes have been made for ease of use and understanding! Now we can not get enough of IP. My favorite feature is the robust reporting tool and the ability to see snapshots of inventory at any given point. Highly recommend!

Heat Free Hair
United States
Over 2 years using the app
Inventory Planner by Sage replied March 5, 2020

Thank you for all of your great feedback and help to improve Inventory Planner. It's a pleasure to work with you and we love to see your store grow!

January 13, 2021

Fantastic application for planning my inventory. I love it.
I recommend to every store which has multiple numbers of products

bilal&sajjaducl
United Kingdom
25 days using the app
Inventory Planner by Sage replied January 13, 2021

Thanks for your feedback. We love to hear that Inventory Planner helps with managing your stock and ordering!

June 27, 2023

Did not work - inventory in IP didn't match Amazon or other sales channels inventory. When I requested a refund - they were less than helpful, even though the only thing the app helped us with was confusing our true invenetory numbers

Uther
Canada
Over 1 year using the app
Inventory Planner by Sage replied June 28, 2023

Hi Uther,

Thank you for your review, I'm sorry you're not reporting a more positive experience however.

Taking a look into your account, you connected your Amazon account successfully, but not your Shopify store. This could well be the reason that you were experiencing issues between the two. My colleague from our support team has been trying to contact you over the past two weeks to troubleshoot this with you, but has not had any luck on that score.

Regarding your request for a cancellation we received that and have actioned it today.

I'm sorry things didn't work out. If you have a change of heart, we'd love to see your business thrive on Inventory Planner and our support agents stand ready to help you with connecting your data as needed.

Tom (Inventory Planner by Sage)