Reviews (152)

Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management and forecasting capabilities, praising its seamless integration with platforms like Shopify and Amazon. It offers detailed analytics on sales, costs, and profits, with customizable features to suit specific business needs. Reviewers consistently commend the responsive and effective customer support, especially for resolving complex issues and implementing user feedback to enhance the app's functionality.

January 28, 2025

We have used Inventory Planner for years and were big fans of the tool. It has helped us with inventory forecasting in the past. Over the last few months, we have had significant challenges with Inventory Planner API with Shopify, and our data has been intermittently been syncing in Inventory Planner. For example, our last sync was Jan 13, 2025. This syncing issue has repeatedly happened over the ...

Altenew
United States
Over 9 years using the app
Inventory Planner by Sage replied February 14, 2025

Hi there,

Thank you for your feedback and for being a long-time user of Inventory Planner. We understand how frustrating sync issues can be, and we really appreciate your ...

February 23, 2025

Software itself works fine and I used it for a few years. It saved me a lot of time with PO and forecasting stock levels. HOWEVER, since purchasing IP, Sage have increased the annual/semi annual fees dramatically with no signs of stopping. They will corner you in an automatically renewing contract and bleed you dry. Luckily there are a number of solid alternatives out there now. I would avoid at ...

Beauti
New Zealand
Almost 3 years using the app
August 14, 2024

Inventory Planner is not robust enough for our needs and has a lot of bugs. Customer support is lacking after the initial training period. Once the initial training period is over the people who were helping resolve the issues just refer you to the standard support option. This app requires a lot of manual work to see the accurate results, and you need to be using the platform for over one year ...

Wild Oak Boutique
United States
2 months using the app
June 15, 2022

This is the best app for inventory forecasting I found on Shopify by far (I tested them all), but unfortunately it's extremely expensive to use. And in recent, it became so expensive that it put the app out of the question for us. I hope in the future you can drop your prices by increasing the app users and maybe charge for any extra support?

مكتبة بنيان
Germany
7 months using the app
Inventory Planner by Sage replied July 8, 2022

Hi there,

Thank you for your review, we really appreciate your feedback. It's great to hear that you found us to be the best for inventory forecasting!

I'm really sorry to ...