Reviews (152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust inventory management and forecasting capabilities, praising its seamless integration with platforms like Shopify and Amazon. It offers detailed analytics on sales, costs, and profits, with customizable features to suit specific business needs. Reviewers consistently commend the responsive and effective customer support, especially for resolving complex issues and implementing user feedback to enhance the app's functionality.
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I have a love-hate relationship with this app. The basic functions of being able to make and send POs, and see/sync inventories and invoices is great. The forecasting is so-so, and doesn't always display the data you need to see. Integration is also a PITA if you have a complicated store with multiple warehouses, and 3rd party fulfillment...I turned the 3P warehouses off in the settings, why are ...
Hi there,
Thank you for taking the time to write a review, it's a shame to see a love-hate relationship with our software, but your feedback is appreciated and it is always ...
The app itself is helpful, but I've never seen slower support.
After our trial phase I wanted to sign up as paying customer and could not log in due to a technical issue being redirected constantly to the "end of trial" phase page.
No replies whatsoever from the support. Not what you expect from such an app.
Hi Maison,
Thank you for your feedback, I'm really pleased you find the app useful and you're looking to migrate from your trial to use the app as a paid-up customer.
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The app is very useful. Dated UI but overall functional. Support and billing, however, is a nightmare.
If you're a new customer signing onto their new pricing model and the setup is correct from the start, you'll likely enjoy the product.
If you have any questions or need assistance with your account, buckle up and get ready to have your patience tested. Repeatedly.
For most customers this will ...
Hi there,
Firstly, I'm glad you're finding Inventory Planner useful.
I've spoken to our success team who you have been engaging with regarding migrating your accounts from ...
Initially, I cannot recommend it to customers who use ShipHero. Considering its price, the system and implementation have been difficult. A simple matter has been made really complicated. Training costs $5000, where basic things are explained, but for the most part, I have had to dig out the answers myself. Pricing is based on revenue and does not meet expectations.
Customer service has been ...
Hi there,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you encountered, especially regarding your implementation and ...