Reviews (149)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory forecasting and purchase order management, noting significant time savings. They value its extensive features, including demand forecasting, multi-location management, and integration with platforms like Amazon. Advanced functionalities like assembly management and profit analysis are also highlighted. The responsive customer support is frequently praised for enhancing the app's effectiveness in optimizing e-commerce inventory processes.

Edited May 28, 2020

Inventory Planner changed our entire approach to the inventory aspect of our business. It was such a smooth onboarding process and intuitive interface. Can't say enough about this platform.

JAXXON
United States
3 months using the app
Inventory Planner by Sage replied May 30, 2020

Thank you for your feedback. We love to see your store growing!

November 24, 2017

These guys are fantastic on service, they respond fast and make revisions blisteringly fast. They're very receptive to feedback and improvements, of which they've made many to cater to us. The app is also highly accurate. Thank you!

Rigid Ink
United Kingdom
Over 5 years using the app
May 2, 2020

A very clever app that has clearly been put together with a lot of thought by some smart people. I haven't been using it long, so I have a feeling 'full-blown wow' will happen in future, but I keep finding things that make sense, and make my life a lot easier. I love the way when I place an order, it tells me how much I still have to order before I get to that supplier's minimum order, for example. Apart from the very clever forecasting (takes into account out of stock days when looking at sales performance - yay), it's this clever touches that save time and make working a bit more of a pleasure.

Season Cookshop
United Kingdom
About 2 months using the app
Inventory Planner by Sage replied May 27, 2020

We LOVE to hear that Inventory Planner saves you time! Thank you for your feedback!

December 27, 2022

So far, we have been very impressed with the technical support, training and capabilities of the Inventory Planner! We had an incredible training process with a very helpful and competent member of the Inventory App team. This has prepared us well for utilizing the app for our specific business context!

Cara & Co.
Canada
About 2 months using the app
Inventory Planner by Sage replied December 29, 2022

Hi Cara,

Thank you very much for your review, we love hearing from our customers. It's great to hear how well Inventory Planner is meeting needs and goals - and it's also fantastic to learn that it's due in no small part to our implementation and training team.

Thank you again,
Tom (Inventory Planner by Sage)

October 3, 2016

Love this app! A very cost-effective way to track your inventory correctly. This system forecasts sales based on prior sales and seasonality! It gives you a recommendation on replenishment which is huge for our company because we manufacture our products. This means I know precisely how many products to make and balance under and overstock properly for a much improved cash flow and inventory turnover ratio! Don't do it manually like I was anymore and get this app!

Eve Organic Beauty
United States
About 4 years using the app
Edited September 11, 2017

I've been using Inventory Planner for a month now and it's truly an amazing solution to filling a key part of the ecommerce jigsaw. There's nothing quite like it in the competitive marketplace. As a read-only inventory management platform, it slots straight in to my existing workflow without the need for the huge reshuffle required of moving to DEAR/Unleashed/TradeGecko/Stitch/Brightpearl. It blows any of the cheaper inventory stocktake / COGS apps currently available on the Shopify app store right out of the water.

I've just spent months battling with accounting and inventory management issues as a result of my own store's growing pains. Trying to do atomic inventory in QBO? Forget it. All the Shopify<->QBO communication apps? A crapshoot. Non stop problems, gotchas, walking on eggshells.

And then along comes Inventory Planner - the right tool for the job. Without the anal accounting restrictions of a double entry accounting package, it handles pre-orders and difficult order-fulfillment-invoice patterns without breaking a sweat. Bundles and virtual kits? No problamo, it now even distributes virtual profit based on the relative prices of component SKUs. SKUs as unique identifiers? And Variant IDs as well? No drama. Multi currency? Separate vendor costs and landed costs? Too easy.

Where every other solution I evaluated had show stopping problems, Inventory Planner's more "free form" approach gave me exactly what I needed:

* Profit sliced by date, category, vendor
* Periodic stocktake and COGS, complete with granular XLS export of the figures
* Beautiful monthly graphs of revenue, profit, sales, inventory count and value
* Intelligent re-ordering advice, complete with per-variant control over unexpected or irregular sales events, and days when I was sold out
* Context relevant bundle/virtual kit analysis
* Pre-orders no problem
* Fair pricing

On top of that, the developers have been lightning fast to fix any bugs and implement suggestions.

I don't normally bother to write reviews, but this product deserves all the support it should get as it's a truly unique offering in the space. No frills, all results.

Diyaudio Store
United States
Almost 4 years using the app
March 31, 2016

Love this app. We use it for most of our reporting. The developers are so helpful, we have been able to make a few special requests for custom reporting that were accommodated. Highly Recommended.

Cascadia1
United States
Almost 4 years using the app
November 7, 2022

Be wary merchants! They try to force a new, over 2.5x priced, year long contract by threatening to close the service in a few days if you don't sign their deal.

Hifitalo
Finland
Over 2 years using the app
Inventory Planner by Sage replied November 8, 2022

Hi there,

Thank you for your feedback, however I'm sorry to hear that it's not under happier circumstances.

I've spoken with your Account Manager who has informed me that due to exceeding thresholds of your current tariff, your subscription cost has indeed increased. However as we're conscious that pricing increases aren't ideal - especially at this time of year, we've offered you a discounted rate to make the new cost more palatable.

We've yet to hear from you following this offer, so please do get in touch so we can move forward together.

Tom (Inventory Planner by Sage)

November 18, 2016

Inventory Planner has been a huge help for us in reporting on sales and forecasting inventory needs for our online men's gift shop. Prior to IP - we used a bunch of different reports and downloaded data manually into excel sheets. Then wrote our own formulas to forecast for ordering. This app has saved us a ton of time

Coolmaterial
United States
Over 3 years using the app
August 25, 2021

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Steam Whistle Employee
Canada
About 2 years using the app
Inventory Planner by Sage replied August 25, 2021

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app.

If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.