Reviews (149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective inventory forecasting and purchase order management, noting significant time savings. They value its extensive features, including demand forecasting, multi-location management, and integration with platforms like Amazon. Advanced functionalities like assembly management and profit analysis are also highlighted. The responsive customer support is frequently praised for enhancing the app's effectiveness in optimizing e-commerce inventory processes.
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Great of the shelf software that works seamlessly with any Shopify store and even Amazon. Great for demand planning!
Hi there,
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our software to be a great solution to integrate seamlessly with both your Shopify and Amazon stores.
It's fantastic to know that our demand planning features are meeting your needs and helping your business thrive. We are absolutely dedicated to providing robust and efficient tools for our customers, and your positive experience confirms that we're on the right track.
If you have any suggestions for further improvements or any other feedback, please don't hesitate to reach out. We're always here to help and ensure you get the most out of our solution.
Thank you once again for your kind words and for choosing Inventory Planner!
Best regards,
Mike G.
Inventory Planner was great before it was acquired by Bright Pearl. Now they are trying to lock their loyal customers into contract with terrible customer service and little feature updates. If you don't currently use this app, I don't recommend them. Bright Pearl is a terrible parent company. Try something like Cogsy.
Hi there,
Thank you for your feedback, we really appreciate hearing it - especially from our customers who have been with us for so long.
I'm sorry that you feel we've gone in a direction you're not comfortable with since our acquisition. The contracts you mention are indeed a change in direction, however one which guarantees us revenue, therefore allowing us to deliver a whole host of planned new features which will expand what you're able to do with Inventory Planner beyond anything before.
Plus we've been able to remove extra charges for connections to additional systems. This enables you to get information from as many sources as you need to, at no extra cost!
Look out for an invite to our forthcoming roadmap webinar on which we'll unveil the lowdown on these areas so you can see what's coming!
Thank you again,
Tom (Inventory Planner)
Great App, Great Service! Highly recommend using this App.
Super god service og hurtig respons
Hi there,
Thank you so much for taking the time out to review us, we really appreciate it!
It's fantastic to hear how well you rate our service and response time.
Thanks again,
Tom (Inventory Planner by Sage)
Pretty much the best purchase planning app for Shopify. Have been using for years.
Hi there,
Thank you so much for taking the time out to review us, we really appreciate it!
It's great to hear that you rate Inventory Planner so highly.
Thank you again,
Tom (Inventory Planner by Sage)
Inventory Planner does a great job of helping me to plan orders for inventory replenishment. Simple and effective in helping me avoid wasted spending on unnecessary inventory while ensure adequate stock for items that sell well, based on my own shop's analytics.
UPDATE 5/17/2017: It's hard to express just how amazing the customer support behind this app really is.
At this point, we have completely replaced Stitch Labs for inventory management with Inventory Planner, which has simplified our workflow without compromising any of the features we need to manage our inventory start to finish.
Amazing app by an amazing team. Highly recommended!
Held hostage on a 12 month contract with Brightpearl on this Inventory Planner app, was paying about $300/month and they jacked it up over $600/month and required us to sign a 12 month contract. All this during our busiest time of year here in Q4, and threatened to shut down our account if we didn't renew even with asking to push the renewal to January 2023. Software isn't bad, but the service and sales tactics are the worst I have ever expierenced with a software company. Be warned and Brightpearl/Sage, really disappointed in the way you treated us on this and gave us no other option. -Ian, Co-Founder & CEO
To Further my response in response to your response Tom, you are actually making it worse by responding the way you have. There was no "free access through December" we have still been paying monthly at our more reasonable rate of $300/month, and you told us about our price increase right at the Q4 window, and still to this date havent given us a great answer into your complicated formula as to how you increased our price the way you did. We were told if we didn't sign a new contract in December that you would revoke our access to the software, so please don't try to and manipulate the way this all happened. Hand's down one of the worst experiences we have had with software, and your response is making it worse. My recommendation, just be honest and authentic with something like, "Sage bought BrightPearl, BrightPearl bought IP, and someone made a poor business decision to hold businesses hostage in their busiest time of year since they would have no other option, happy holidays"
Hi Parker,
Thank you for your feedback, I'm sorry to hear that it's not more glowing however.
To give you a view from our perspective, we advised you that we were changing our pricing structure and gave you the option of getting in 'under the wire' before the new model came into effect, but unfortunately we didn't hear from you and the date passed. pricing model offered lower pricing if done by date.
You expressed concern about ensuring you had Inventory Planner over Black Friday and Cyber Monday as it is your busiest time, and we were sympathetic to your situation so gave you free access through December so you could focus on your Sales.
Moving to December, you were reluctant to sign a new contract starting this side of January so we agreed for to you to sign a new one beginning next year, which brings us up to date.
I feel we've been fair and supportive which is why we were caught off-guard by your review. We would love to discuss it in more detail, so please reach out and we can get a call scheduled.
Thank you,
Tom (Inventory Planner)
This App has been great for us to better manage how we order inventory. Jill has been extremely helpful onboarding us and still helps us with any questions we have 1yr later! Claire also made us a custom solution that we really needed. Great team and great app. Highly recommended.
These guys are fantastic on service, they respond fast and make revisions blisteringly fast. They're very receptive to feedback and improvements, of which they've made many to cater to us. The app is also highly accurate. Thank you!
This app has become a game changer with placing reorders for products. Helping us forecast sales, looking at COGS/gross profit/and sales in general. The PO functionality is amazing, being able to make PO's for vendors and get products on order with ease. So much it can do and I am sure we only use it for 10% of it's actual capabilities but we are always learning new things with it.