Reviews (149)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory forecasting and purchase order management, noting significant time savings. They value its extensive features, including demand forecasting, multi-location management, and integration with platforms like Amazon. Advanced functionalities like assembly management and profit analysis are also highlighted. The responsive customer support is frequently praised for enhancing the app's effectiveness in optimizing e-commerce inventory processes.

October 7, 2015

We are very pleased with Inventory Planner. We've been looking for a user-friendly forecasting solution and have tried quite a few over the past year. Oleg's quick and personal assistance is also incredibly helpful. So much so, we're now writing PO's straight out of Inventory Planner so all can be easily managed in one place.

Project Nursery
United States
About 5 years using the app
September 1, 2023

I've used this app from the early days and it has saved TONS of time on forecasting. Support team is 10/10

tuft + paw
United States
Over 4 years using the app
Inventory Planner by Sage replied September 15, 2023

Hi there,

Thank you so much for your feedback - we love hearing from our customers.

It's great to hear that you've saved so much time using Inventory Planner, efficiencies are exactly what drives us so it's great to hear that it's meeting that aim so well with your business.

Thank you for your glowing praise of our Support Team too, I'll pass this on to them as I know they'll love hearing that they help you so well.

Tom (Inventory Planner by Sage)

February 11, 2024

It is with a heavy heart that I am giving Inventory Planner a 1-star review.

We have been using Inventory Planner for over 4 years now and in that time we enjoyed all of the great features it had to offer. There is a lot of data to play with, and we finally set it up just the way we wanted.

Unfortunately, when our team inquired about negotiating a yearly contract (as opposed to the monthly payments we had set up through Shopify), we were shocked to be hit with a proposal over twice the price of our current subscription. As a loyal customer, this was the last thing we expected.

Once we realised we had been caught in a trap, it was too late. We discovered other reviews from customers that had experienced the same thing. If only we had seen these sooner.

If you are a new customer, and you are agree to the new pricing model, there shouldn't be any issues. But if you are a current customer and looking to review your pricing, please take note of what happened to us and avoid it at all costs!

George and Willy
Hong Kong SAR
Almost 3 years using the app
Inventory Planner by Sage replied July 5, 2024

Hi there,

Thank you for sharing your feedback. I understand that you were informed about the implementation of the GMV pricing model for new and existing customers of Inventory Planner.

From your discussions with us, we made many efforts to secure the most cost-effective solution for you based on our GMV pricing model. When you expressed dissatisfaction with the presented discount, we sought your feedback regarding your expectations and how we could move forward. We highly valued your partnership, and we wanted to explore further options upon review.

We offered to consolidate a collective contract for all three of your Inventory Planner accounts on a 12-month term, while still allowing you to continue making monthly payments.

It is a common practice across multiple industries to review contracts at the time of renewal, ensuring fair charges for GMV increases or decreases. We apply this approach to all our customers.

We wish that we could have found a mutually beneficial resolution.

Best regards,

Mike G.

July 22, 2021

We love Inventory Planner. We have been using inventory planner for many years and find it user friendly and don't know what we would do without it.

Fanjoy
United States
Over 4 years using the app
Inventory Planner by Sage replied July 22, 2021

Thank you so much for your kind feedback!

March 18, 2020

I use to this app to forecast purchasing trends on our products. Its very helpful. And the customer service team is always very kind and helpful too. Thank you, Jill, for all your expertise! =)

ChicSparrow
United States
About 4 years using the app
Inventory Planner by Sage replied March 18, 2020

Thank you for the feedback! We love working with you and seeing your store grow!

September 3, 2020

Love that this app helps me know when to order new inventory and prevents me from ordering too much inventory. This has truly changed our buying power in a matter of weeks. Suddenly we have capital to expand into new products! Plus Jill is super helpful. App paid for itself within the first week. 10/10 recommend.

Cruiser Gear
United States
About 4 years using the app
Inventory Planner by Sage replied September 3, 2020

Music to our ears! So glad to hear that using Inventory Planner helps your business grow!

October 3, 2016

Love this app! A very cost-effective way to track your inventory correctly. This system forecasts sales based on prior sales and seasonality! It gives you a recommendation on replenishment which is huge for our company because we manufacture our products. This means I know precisely how many products to make and balance under and overstock properly for a much improved cash flow and inventory turnover ratio! Don't do it manually like I was anymore and get this app!

Eve Organic Beauty
United States
About 4 years using the app
June 27, 2014

It's been 7 months we had signed up for InventoryPlanner. I've never thought of removing this app. It's reduced work I had to do and stress. It could let you know that some products are not being sold well. And other awesome features. I don't want to explain any more. Just install the app. You could see them all.

KollectionK
South Korea
About 4 years using the app
Edited September 11, 2017

I've been using Inventory Planner for a month now and it's truly an amazing solution to filling a key part of the ecommerce jigsaw. There's nothing quite like it in the competitive marketplace. As a read-only inventory management platform, it slots straight in to my existing workflow without the need for the huge reshuffle required of moving to DEAR/Unleashed/TradeGecko/Stitch/Brightpearl. It blows any of the cheaper inventory stocktake / COGS apps currently available on the Shopify app store right out of the water.

I've just spent months battling with accounting and inventory management issues as a result of my own store's growing pains. Trying to do atomic inventory in QBO? Forget it. All the Shopify<->QBO communication apps? A crapshoot. Non stop problems, gotchas, walking on eggshells.

And then along comes Inventory Planner - the right tool for the job. Without the anal accounting restrictions of a double entry accounting package, it handles pre-orders and difficult order-fulfillment-invoice patterns without breaking a sweat. Bundles and virtual kits? No problamo, it now even distributes virtual profit based on the relative prices of component SKUs. SKUs as unique identifiers? And Variant IDs as well? No drama. Multi currency? Separate vendor costs and landed costs? Too easy.

Where every other solution I evaluated had show stopping problems, Inventory Planner's more "free form" approach gave me exactly what I needed:

* Profit sliced by date, category, vendor
* Periodic stocktake and COGS, complete with granular XLS export of the figures
* Beautiful monthly graphs of revenue, profit, sales, inventory count and value
* Intelligent re-ordering advice, complete with per-variant control over unexpected or irregular sales events, and days when I was sold out
* Context relevant bundle/virtual kit analysis
* Pre-orders no problem
* Fair pricing

On top of that, the developers have been lightning fast to fix any bugs and implement suggestions.

I don't normally bother to write reviews, but this product deserves all the support it should get as it's a truly unique offering in the space. No frills, all results.

Diyaudio Store
United States
Almost 4 years using the app
March 31, 2016

Love this app. We use it for most of our reporting. The developers are so helpful, we have been able to make a few special requests for custom reporting that were accommodated. Highly Recommended.

Cascadia1
United States
Almost 4 years using the app