Reviews (269)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its professional invoice creation, enhancing business operations with customizable templates, automatic email invoicing, and support for multiple currencies and taxes. The interface is user-friendly, ideal for those with minimal technical skills. It integrates seamlessly with Shopify and is regularly updated. The customer support team is responsive, quickly addressing issues and accommodating custom requests. Merchants recommend it for its comprehensive features and scalability.

December 16, 2025

Invoices are extremely customisable through an easy-to-use interface. I've been using them for a few years now and the last year or so they have performed very reliably (previous to that there was the odd syncing error). Customer service is happy to help with any questions / issues, I have contacted them twice now and they were friendly and fast.

Altias by Velobike Innovation
New Zealand
3 months using the app
January 29, 2026

The UI was very frustrating to use. Constantly not saving information inputted

Build Kit Boards
United States
About 6 years using the app
January 21, 2026

Reported issued was resolved very switfly and Mia was very quick in explaining the issue and provided the solution very switfly.

Sabertrio
Malaysia
Almost 5 years using the app
January 8, 2026

We had a discrepancy between Shopify orders and Falcon invoices, but Mohammad resolved it quickly, along with a small tax display issue. Overall, it’s a good app that works well and offers good support.

FrancoisLambert.One
Canada
About 2 years using the app
October 20, 2025

Great app for invoicing, offers all the tools you would like to see, from currency to email automation based on tags. Recommend!

FRACTEL
Australia
About 5 years using the app
January 12, 2026

good

unternehmen-prepmymeal
Germany
Over 3 years using the app
December 14, 2025

Very useful and the customer service is fast. Thanks a lot.

UrbaniTerre
Canada
Over 6 years using the app
February 4, 2026

fast and exact service.

London LaboQuip
United Kingdom
Over 1 year using the app
January 5, 2026

Handig, zelf bepalen voor wie je een factuur genereert!

Classy Lashes
Netherlands
About 2 years using the app
June 24, 2025

We have had issues with the app showing that customers still owe .01 after fully paying for their order.

This isnt the end of the world but we have customers asking if they need to pay that .01, etc.

so we reached out to invoice falcon support multiple times with examples of the issue, asking for help to resolve it and did not hear back so we have now uninstalled and replaced it with order printer pro.

RapidHVACParts
United States
Almost 2 years using the app