Reviews (267)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its quick creation of professional-looking invoices and robust automation features, including automatic email dispatch. It offers extensive customization options, supports multiple currencies, and handles bulk operations and proforma invoices efficiently. Users also value the responsive customer support team for their quick issue resolution and feedback implementation, enhancing the app's utility in streamlining invoicing processes.
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Invoices are extremely customisable through an easy-to-use interface. I've been using them for a few years now and the last year or so they have performed very reliably (previous to that there was the odd syncing error). Customer service is happy to help with any questions / issues, I have contacted them twice now and they were friendly and fast.
We had a discrepancy between Shopify orders and Falcon invoices, but Mohammad resolved it quickly, along with a small tax display issue. Overall, it’s a good app that works well and offers good support.
Great app for invoicing, offers all the tools you would like to see, from currency to email automation based on tags. Recommend!
Very useful and the customer service is fast. Thanks a lot.
good
Handig, zelf bepalen voor wie je een factuur genereert!
We have had issues with the app showing that customers still owe .01 after fully paying for their order.
This isnt the end of the world but we have customers asking if they need to pay that .01, etc.
so we reached out to invoice falcon support multiple times with examples of the issue, asking for help to resolve it and did not hear back so we have now uninstalled and replaced it with order printer pro.
Nice App
We required a unique change to Invoice Falcon as an Australian business to remove the VAT field. I requested the change and within a few business days the team had updated their software to make it possible as they understood our business requirement. Really happy with the response and service from the team. Thank you!
The Invoice App fails to work as needed about once a month. Overlapping characters and text are a recurring problem that I have to call them to fix. Most recently, the App had difficulty loading and it took a minute for me to print an Invoice, instead of 10 seconds. It took 10 days for them to resolve the issue and that's just too long. I am now looking to see if I can find something more reliable.