Reviews (269)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional invoices and streamlining the invoicing process, reducing the need for manual input. They value its user-friendly interface, customizable invoices, automatic email dispatch, and seamless Shopify integration. The app is noted for handling high volumes of invoices reliably and receiving regular updates. Customer support is also praised for being responsive and helpful.

December 16, 2025

Invoices are extremely customisable through an easy-to-use interface. I've been using them for a few years now and the last year or so they have performed very reliably (previous to that there was the odd syncing error). Customer service is happy to help with any questions / issues, I have contacted them twice now and they were friendly and fast.

Altias by Velobike Innovation
New Zealand
3 months using the app
January 29, 2026

The UI was very frustrating to use. Constantly not saving information inputted

Build Kit Boards
United States
About 6 years using the app
February 23, 2026

App is very limited in what it offers. Experienced some issues but Mia was very helpful in resolving the issue.

Anthony's Espresso
Canada
Over 3 years using the app
January 21, 2026

Reported issued was resolved very switfly and Mia was very quick in explaining the issue and provided the solution very switfly.

Sabertrio
Malaysia
Almost 5 years using the app
January 8, 2026

We had a discrepancy between Shopify orders and Falcon invoices, but Mohammad resolved it quickly, along with a small tax display issue. Overall, it’s a good app that works well and offers good support.

FrancoisLambert.One
Canada
About 2 years using the app
January 12, 2026

good

unternehmen-prepmymeal
Germany
Over 3 years using the app
February 4, 2026

fast and exact service.

London LaboQuip
United Kingdom
Over 1 year using the app
December 14, 2025

Very useful and the customer service is fast. Thanks a lot.

UrbaniTerre
Canada
Over 6 years using the app
October 20, 2025

Great app for invoicing, offers all the tools you would like to see, from currency to email automation based on tags. Recommend!

FRACTEL
Australia
About 5 years using the app
January 5, 2026

Handig, zelf bepalen voor wie je een factuur genereert!

Classy Lashes
Netherlands
About 2 years using the app