Reviews (409)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional, customizable invoice templates that streamline the invoicing process and minimize errors. It's easy to set up and use, with features like automatic invoice emailing and seamless Shopify integration catering to various business needs, including B2B and VAT. The support team is also highly praised for their quick and effective issue resolution, enhancing the app's reliability and functionality.

December 12, 2024

al principio era muy util, ahora presenta varios de errores entre ellos que no puedo descarga la factura, los números aparecen como N/A etc.

Eskharlata
El Salvador
10 months using the app
October 30, 2024

Not good, go away

Easy1
United States
39 minutes using the app
July 16, 2024

Shithouse app never does what is advertised, I have waited for a native model and this is only about pricing for them. I'm sick of waiting for them to make a solution that actually works.

PEEKAPOO
Australia
Over 1 year using the app
Edited July 3, 2024

Update 03rd July 2024: since we are a regular customer, it looks like the support of Invoice Falcon does not care about us anymore. They seem to care only when we are a new customer, then they try to convert us to a regular customer. I am disappointed. I sent 2 requests by email since 2 weeks and have not received any feedback. It was not like that in the past. They replied very fast when I sent ...

Sortiraparis
France
Over 4 years using the app
Edited May 18, 2024

### A Cautionary Tale: My Appalling Experience with This App

I must share my disheartening experience with this app, which has rendered our reconciliation process utterly impossible. It's been frustrating beyond words. The app frequently hangs, causing significant delays and interruptions. Moreover, the invoicing process is a nightmare, constantly malfunctioning and compounding our frustrations. ...

Meadbery
India
About 4 years using the app
April 14, 2023

We had the app for several years. Their customer service was great at the beginning but is terrible now. We contacted them multiple times regarding billing over 30 days ago and no reply. We had to open a case with Shopify to ask them to reply to us, and no reply. We're done and just deleted the app.

LaQ Blocks | Educational Products
United States
Over 3 years using the app
December 14, 2023

a lot of bugs during last 2 months
unsatisfied

Runas Skola
Latvia
Over 2 years using the app
August 9, 2022

I selected one customer to send an invoice to them and it sent invoices to every customer I've ever had even though the UI showed one customer selected. I am in the process of dealing with over a hundred customers that think I am charging them for orders they didn't make.

Regal Wigs
United States
Almost 2 years using the app
January 24, 2023

J'ai utilisé l'application durant très longtemps... malheureusement leur système bugge, génère des factures avec un mauvais montant de TVA, un mauvais montant global après remboursement, les exports sont complètements erronés.
Je l'ai signalé pendant trois mois, on m'a tenu le bec dans l'eau. Au final je n'ai jamais eu d'assistance réelle... aucune aide, aucune correction, et des dizaines de ...

Petdesign.fr
France
Over 1 year using the app
Edited October 6, 2023

We like the design and functionality! We have large orders so items can take a while to load. Support is working on a solution for our large orders.
EDIT: we cannot even produce an invoice at this point. Complained and no solutions have been offered!! Very frustrating since we only need a PDF invoice from time to time and we can't even get that.

Cyrus Distribution
Canada
9 months using the app