Reviews (409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its professional, customizable invoice templates that streamline the invoicing process and minimize errors. It's easy to set up and use, with features like automatic invoice emailing and seamless Shopify integration catering to various business needs, including B2B and VAT. The support team is also highly praised for their quick and effective issue resolution, enhancing the app's reliability and functionality.
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The Invoice App fails to work as needed about once a month. Overlapping characters and text are a recurring problem that I have to call them to fix. Most recently, the App had difficulty loading and it took a minute for me to print an Invoice, instead of 10 seconds. It took 10 days for them to resolve the issue and that's just too long. I am now looking to see if I can find something more ...
Decided to stay on the app after some bad experiences - periodic changes to "improve" their app adversely impact other areas, such that invoices and/or credit notes are no longer accurate. Could manually correct some of these errors before, but latest error could not be manually corrected and required their intervention, which while initially slow, did eventually remedy the problem and the app is ...
It was very good app before but right now it is glitching, it doesn't load properly once opened. Gives me heroku errors, it became very unreliable, have been using it for 2+ years but looking to switch now.
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with our support.
Regards,
Invoice Falcon
Still having some glitches such sas discount will not updated with shopify
and invoice dollar amount won't match with the shopify order which causing lots of problems for payments
Ich nutze die App für die Erstellung von Rechnungen. Der Support ist schnell, die Funktionen finde ich allerdings etwas unübersichtlich angelegt und nicht ganz selbsterklärend. Die Übersetzung auf Deutsch finde ich manchmal auch etwas unglücklich.
Hey, there. Vinal here from the Invoice Falcon support team. I'm very sorry to see that you did not have the best experience with our application.
I have reached out to you ...
Very sorry to be updating my previous review. I decided to uninstall the app as the customer support was not existent for days. I guess these things happen especially if you run a small team. Generally the app is useful and there are many things you can customize (of course there is always room for improvement, I would like to see some extra features becoming available). Recently my invoices ...
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
La uso para realizar las facturas de mi ecommerce. Podria ser más automática y mejor organizada ya que hay que hacer distintos pasos para descargar las facturas.