Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.
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Super App! Alles klappt wunderbar. Wir verwenden iPacky mit Sendcloud.
Besonders hervorzuheben ist der Support. Jederzeit erreichbar und für alle Wünsche und spezielle Vorstellungen offen.
Hi! Thank you so much for your great review!
Perfect for (almost) eliminating order picking errors. Good range of options to tweak for your setup. Virtual barcodes are a great way to ensure Kits and Multi-Packs include every item required. iPacky is much cheaper than some alternatives we explored which wanted a $500 setup fee.
Thank you so much for your great review. We built this app for your convenience and will add even more options!
Please feel free to contact us anytime for any further assistance.
Thanks and Regards,
Team iPacky
I wish I found this app years ago. We have a very complex packing process that involves a handful of product checks and this app has enabled us to automate that process and provide useful information to our packers so that they can efficiently (and properly) pack orders. Furthermore app is very easy to use and has tons of customization options to meet various needs.
Support has been incredible - I was able to schedule a meeting to get a quick app tour and properly set up, and any further questions I had were answered quickly and efficiently by email.
All around a great app!
Thank you so much for your detailed and positive review. We're always happy to help!
iPacky is a very well built app. It's helped us make sure every outgoing shipment is accurately prepped and packed, and the serial number functionality is the best I have seen for any Shopify app. It works exactly the way that it should, and is highly customizable and reliable. Perhaps more importantly, iPacky is backed by a team that provides good support and is focused on future development.
Thank you for your excellent review. We are confident that the serial/batch registration functionality will help many more also.
Easy to use and nice interface with product images and description. Our pick and pack errors are now close to zero!
Thank you for the great review and useful feedbacks.
We've tried a few other scanning apps... (some better than others), but they all seemed to miss certain features or functionality that we were after. Then we came across iPacky. It had more features than the others, but.... The thing we love the most is that the company's CEO David actually listens to his customers, and has implemented, or is in the process of implementing new features that we, and others have asked for. 100% best customer service we have had. Keep up the awesome work!
This is a great app which I totally recommand. It does exactly what I needed. We are now able to scan our orders so we wont have shipping errors any more. We tried 5 different apps and here are some reasons why we chose this one:
- App is working on Desktop and ipad
- One great function which we really like is that we can scan barcorde and/or SKU what is very useful for products with variants - We feel that this app is the clearest In the first step it was not possible to scan shipping labels but support was outstanding and they made it possible within hours.
Thank you very much!
the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" what orders were already printed, but now it no longer does that either. So i have to remember what order # i last printed to or theres duplicate slips printed. Again, CS lacked in a fix on this. Basically gaslight you into thinking it never worked that way previously. Fees + app cost is very high and they dont even make it clear to you that youll be charged fees. Truly is a bummer since the app has a lot of potential if theyd fix these 2 issues and improve their CS. On the look out for an app that can save orders as partially fulfilled until ready for shipment, and correctly marks orders as printed under packing lists.
Hi. You gave a feedback on email that this is working now. We would appreciate if you could update your review.
Picking a lot of orders with multiple packers made us look for an easy, reliable and most of all, fast way of checking orders before shipping. We needed a solution to remove errors from our shipments and at the same time speed up the process instead of slowing it down with yet another task. iPacky solved all these issues for us and more. Not only providing us with a very fast way to make sure each order was packed correctly, but also an improvement of our workflow. Making our existing workflow better, faster and easier. Now we can also provide extra packing instructions depending on the product ordered, follow up with the right e-mails to clients, fulfill orders and even check or add the right shipping label. Finally, not only the app itself is impressive. Also the support we get. In our case we have unique order statuses to manage our shipping and automated labels. Of course these unique states were not known by Shopify or iPacky. With 1 support request a new function was added within 48 hours to make iPacky fit perfectly within our existing system. I can recommend this app 100% to anyone in need of managing packers and followup on picking control. Even if you have a unique way of handling orders or do it all on your own, iPacky can be your perfect fit. As an added bonus you also get statistics, showing how many orders need to be done, how long it is estimated to take, average picking time, overall and per packer, ... Just try it out, you will not regret it! A very happy user.
I cannot say enough regarding the customer support provided with this app...it is above and beyond! Every request we had David was able to handle and support us. Makes fulfilling orders very easy and accurate...I highly recommend this app to anyone who handles fulfillment in house.
Thank you for your review! I'm glad you mentioned the fact that the app makes the fulfillment process easier: it's definitely one of my main priorities when I add new features.
Don't hesitate to ask if you need anything else, I'm always happy to help.
And thanks again for your kind words!
David