Reviews (117)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.

September 17, 2022

We are a bookstore, with thousands of books in inventory, sometimes several different editions of the same title. We used to make a lot of mistakes before we installed ipacky. What is does for us: 1. sorts items on the picking list in alphabetic order (which shopify doesn't) - so picking is much easier now. 2. allows scanning picked products in real time, so that we don't double-pick items on big orders. 3. allows checking orders by scanning by another person. 4. tags picked and checked orders in shopify so that we can see progress in real time. 5. tracks who picked and who checked the order. 6. last but not least - shows qty remaining in inventory - very useful for us: when we pick the last item on the shelf, we can see right away if it is also the last item in the system, and if not - make adjustment, which helps us avoid to oversell. This last function has just been added on our demand - thank you so much ipacky for this great support!

Karusel
Canada
2 months using the app
iPacky replied September 17, 2022

Spasibo! We are happy for this detailed and positive review, and that iPacky is a great help for your business.

May 22, 2023

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

Ottoman Hands
United Kingdom
2 months using the app
iPacky replied May 22, 2023

We're always happy to help. And thank you for your great review!

June 25, 2022

First of all it's an easy to set up, easy to operate, meanwhile extremely customizable app with lot's of picking and checking options. You can use a phone, tablet, PC but even works and looks absolutely perfect on all our 3 kinds of Zebra "mobile computers", you just have to have a browser.
If you want to have a better app for picking and checking orders you'll have to implement an ERP system for sure, but below many 1000 sqm of warehouse space and many-many picking people you won't need a better solution for sure. Added to that if you have any question David the CEO knows everything and I believe he is not really sleeping because he is literally anwsering to every message in 5 minutes 24/7 even weekends. So 5+*, it is literally the

mrkt.hu
Hungary
About 2 months using the app
iPacky replied June 25, 2022

Thank you so much for your detailed and excellent review! We are fortunate to have you as a customer.

September 28, 2023

Throughout the whole process I've received impeccable service from the CEO of iPacky - David.
iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly.
All in all I would recommend this app to everyone operating their own warehouse.

P L A N E T // N U S A
Denmark
About 2 months using the app
iPacky replied September 30, 2023

Thank you. It was a pleasure helping you to move to in-house order fulfillment.

September 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

Fruitezy - Your Local Greengrocer
Australia
About 2 months using the app
iPacky replied September 22, 2021

Thank you so much for your fantastic feedback and recommendation! We're very happy that you loved our services.

We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you.

Always feel free to reach out to us, in case of any queries.

Thanks & Regards,

Team iPacky!

June 28, 2023

Total game changer for our shipping process. Very responsive customer service. These guys have been very helpful to integrate the app into our process. Also integrate with the Bundle APP.

Original Garage Moto
Canada
About 2 months using the app
iPacky replied June 28, 2023

Thank you!

January 2, 2024

The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.

Maskscara
South Africa
About 2 months using the app
iPacky replied January 3, 2024

Thank you so much for your great review! It's always a pleasure to help.

December 15, 2021

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

LA Balloons
United States
About 2 months using the app
iPacky replied December 15, 2021

Thank you so much for the excellent review explaining how it helps your business! As always, just contact us if anything.

October 23, 2023

Virkelig god service og nemt plukkesystem.

Havde store udfordringer med check og pluk af ordrer, som betød mange fejlpluk-ordrer både i antal og produkttype. Vores setup er Shopify og Webshipper, som fragt-handler, så det var vigtigt at finde en løsning, der kan integrere med Webshipper. Fra vi fik installeret IPacky, som hjælper med at checke, plukke, lave partial fulfilment, og kommunikere med vores lagerpersonale, har vi reduceret fejl-pakker til >0,1. Print af ordrer-sedler, scanning og check foregår problemfrit. Godt for forretningen.

MT Health
Germany
About 1 month using the app
iPacky replied October 24, 2023

Hei! Det var en glede å hjelpe dere til ett bedre system. Takk for god omtale.

June 11, 2021

Ipacky really helps us minimizing packing orders. Especially the feature of virtual barcodes, orders tags helps us by optimize our processes. It's a great app which we really recommend. Especially the service from David is great!

Oh My Guts
Netherlands
About 1 month using the app
iPacky replied September 22, 2021

Thank you for your review and recommendation!
We are glad to hear that the app is useful to you and that you are happy with our support.
Please feel free to contact us anytime for any further assistance.

Best,
Team iPacky