Reviews (117)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers ...

December 28, 2023

Super App! Alles klappt wunderbar. Wir verwenden iPacky mit Sendcloud.

Besonders hervorzuheben ist der Support. Jederzeit erreichbar und für alle Wünsche und spezielle Vorstellungen offen.

aimii ramen
Germany
29 days using the app
iPacky replied December 29, 2023

Hi! Thank you so much for your great review!

December 14, 2020

I had used other apps for checking / packing orders. I changed to this one due to one reason only. These guys they hear you and they conside your feedback implementing stuff in less than 24h. Unreal! I will not use any other app for this fuction. Hopefully we scale our business to the point we might need to pay membership multiple times to help them grow as well. Keep up the good work Fellas!

Facil Cart
United States
About 2 years using the app
iPacky replied December 14, 2020

Thanks for the great feedback! We will continue to work hard for you :-)

December 15, 2021

Since we have started using this app, the human error of shipping the wrong goods got solved. Great app.

Multimarcas Perfumes
Chile
Almost 2 years using the app
iPacky replied December 15, 2021

Great feedback! We're happy that you're satisfied with iPacky.

April 13, 2023

I wish I found this app years ago. We have a very complex packing process that involves a handful of product checks and this app has enabled us to automate that process and provide useful information to our packers so that they can efficiently (and properly) pack orders. Furthermore app is very easy to use and has tons of customization options to meet various needs.

Support has been incredible - ...

Best Key Supply
United States
23 days using the app
iPacky replied April 13, 2023

Thank you so much for your detailed and positive review. We're always happy to help!

December 8, 2020

Excellent App, does exactly what we require, helped to reduce picking faults, which therefore increased capacity in customer service, saved us extra postage charges all whilst increasing the customer's satisfaction score. The support team are always very responsive and carried out a few minor tweaks for us which made this app the best out of all the ones available.

Tranquilityreps
United Kingdom
Almost 2 years using the app
iPacky replied December 20, 2020

As always we appreciate your feedbacks, and will continue to support you in the best manner possible.

October 28, 2022

iPacky is a very well built app. It's helped us make sure every outgoing shipment is accurately prepped and packed, and the serial number functionality is the best I have seen for any Shopify app. It works exactly the way that it should, and is highly customizable and reliable. Perhaps more importantly, iPacky is backed by a team that provides good support and is focused on future development.

Prevelo Bikes
United States
21 days using the app
iPacky replied October 28, 2022

Thank you for your excellent review. We are confident that the serial/batch registration functionality will help many more also.

December 10, 2021

Wij gebruiken Ipacky voor het afhandelen, scannen van producten van de order en maken van labels. Zijn er erg tevreden over, we maken zo geen fouten meer in het versturen van producten. We hebben een koppeling met sendcloud. David doet er alles aan om je te helpen. Hele goede klantenservice. Blij mee!

Boef en Aap
Netherlands
Over 1 year using the app
iPacky replied December 10, 2021

Thank you so much for your great review. We're so happy that you enjoy iPacky!

November 11, 2023

the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" ...

Three Babes Boutique
United States
About 1 year using the app
iPacky replied November 21, 2023

Hi. You gave a feedback on email that this is working now. We would appreciate if you could update your review.

November 11, 2021

Great app and top customer service. Exactly what we were looking for. Much cheaper than other alternatives on the market and just as good.

Rudy's Vegan
United Kingdom
About 1 year using the app
iPacky replied November 11, 2021

Thank you so much for the amazing review you gave us. We're happy to hear that our app has given you a great experience.

Our priority is customer service and we are ecstatic ...

December 7, 2020

Excellent app, does exactly what it sets out to do at a better price point then its competitors. Supported by a fantastic team that takes the time to listen to their customers and improved the app based on customer requirements. Highly recommended.

Keoji
Australia
8 months using the app
iPacky replied December 20, 2020

Thank you for being a great customer and giving feedback on improvements. This makes us and iPacky better.