Reviews (127)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing packing errors and improving order accuracy, leading to cost savings. Key features include barcode scanning, bin location tracking, and picking lists. It integrates seamlessly with Shopify and other systems. The app is user-friendly, reliable, and offers extensive customization. Responsive customer support is noted for implementing requested features. Many consider it a game-changer for enhancing productivity and customer satisfaction.

February 28, 2022

This app made our fulfillment proces with our multipele warehouses way more efficient, David provides very good and quick services . We would recommend this app for 100%!

Ballin Amsterdam
Netherlands
2 months using the app
iPacky replied February 28, 2022

We are very happy that we could help you out in a difficult time. Thank you so much for your positive feedback.

September 17, 2022

We are a bookstore, with thousands of books in inventory, sometimes several different editions of the same title. We used to make a lot of mistakes before we installed ipacky. What is does for us: 1. sorts items on the picking list in alphabetic order (which shopify doesn't) - so picking is much easier now. 2. allows scanning picked products in real time, so that we don't double-pick items on big orders. 3. allows checking orders by scanning by another person. 4. tags picked and checked orders in shopify so that we can see progress in real time. 5. tracks who picked and who checked the order. 6. last but not least - shows qty remaining in inventory - very useful for us: when we pick the last item on the shelf, we can see right away if it is also the last item in the system, and if not - make adjustment, which helps us avoid to oversell. This last function has just been added on our demand - thank you so much ipacky for this great support!

Karusel
Canada
2 months using the app
iPacky replied September 17, 2022

Spasibo! We are happy for this detailed and positive review, and that iPacky is a great help for your business.

May 29, 2024

This app is really great, it helps us have accuracy in all our packing. We really love it and will continue to use it.

Loshen & Crem
Canada
2 months using the app
iPacky replied May 31, 2024

Great to hear that you're satisfied with iPacky!

May 22, 2023

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

Ottoman Hands
United Kingdom
2 months using the app
iPacky replied May 22, 2023

We're always happy to help. And thank you for your great review!

September 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

Fruitezy - Your Local Greengrocer
Australia
About 2 months using the app
iPacky replied September 22, 2021

Thank you so much for your fantastic feedback and recommendation! We're very happy that you loved our services.

We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you.

Always feel free to reach out to us, in case of any queries.

Thanks & Regards,

Team iPacky!

August 2, 2023

We highly recommended this app. The support is super fast. We always get an answer within an hour. They even develop suggestions in less than 24 hours. Our warehouse is far more efficient

Mister Barish
Netherlands
5 months using the app
iPacky replied August 4, 2023

We're just glad to help your business. Thank you!

December 15, 2021

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

LA Balloons
United States
About 2 months using the app
iPacky replied December 15, 2021

Thank you so much for the excellent review explaining how it helps your business! As always, just contact us if anything.

November 19, 2023

Hola, la aplicación es muy buena y util pero hoy hemos tenido un problema donde figura el mensaje: No hay datos para esta ubicación

No hay cumplimientos abiertos en el pedido para esta ubicación.

No veo la opción de comunicación con soporte técnico. Su ayuda por favor.

Rimboccare
Peru
5 months using the app
iPacky replied November 21, 2023

Hi. Thank you for the nice review. During our email correspondance the issue should have been fixed. it was a setting that was not set correctly since you fulfill the orders before iPacky. If this is not the case, please contact us again. And our email is listed here, and on our web page.

November 1, 2024

Perfekt app og fantastisk support fra David!

Appen fungerer helt som den skal og har vært utrolig stabil og enkel å bruke. Alt fra installasjon til daglig bruk har gått sømløst, og vi har aldri hatt problemer. Når det kommer til supporten, er David i en klasse for seg! Han svarer raskt, er alltid hjelpsom, og det føles som om han virkelig bryr seg om brukerne sine. Vi kunne ikke vært mer fornøyde – det er rett og slett magisk å få hjelp fra noen som er så dedikert og profesjonell!

Game-On.no
Denmark
4 months using the app
iPacky replied November 2, 2024

Tusen takk. Det er veldig hyggelig å høre 🥳

October 14, 2022

Having tried every app out there in this field i can truly say IPACKY is unlike any other. The app has every setting imaginable and if we have any issue we contact David and he is always there ready to help. Unlike most apps I have yet to find a single thing i would like to change. The app adapts to what you need it to do with the most advanced settings of any app on the store. I can honestly say this is one of my favorite apps and by far the most key app to my business running on a daily basis. Truly grateful for IPacky and its creator David!

Easy Clothes North America
United States
About 2 months using the app
iPacky replied October 15, 2022

Thank you so much Max. It's been a pleasure talking with you. And we cross our fingers that you're able to switch to Shopify for your other store also.