Reviews (126)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing dispatch and packing efficiency in Shopify stores. Features like barcode scanning, bin location management, and the ability to print picking lists are praised for improving order fulfillment and inventory tracking. It integrates well with systems like Starshipit and WMS, and offers a user-friendly interface. The support team is responsive, often enhancing the app based on merchant feedback.

July 4, 2022

Far and away the most useful app we have added to our store. It is essential for the accurate picking and packaging of our orders but it also helps us with other applications we use like our courier platform and it has been a massive help with creating accurate courier labels and streamlining a number of our processes. It is a very powerful tool. David the owner of Ipacky has been excellent to deal with and has gone over and above the call of duty to help us get started and integrate the software. Our team loves Ipacky and we would strongly recommend it to any Shopify business that is serious about professional order delivery.

Good Food Project
United Kingdom
2 months using the app
iPacky replied July 4, 2022

Thank you so much for this great review of iPacky! It's been a pleasure helping you to set up your business.

February 28, 2022

This app made our fulfillment proces with our multipele warehouses way more efficient, David provides very good and quick services . We would recommend this app for 100%!

Ballin Amsterdam
Netherlands
2 months using the app
iPacky replied February 28, 2022

We are very happy that we could help you out in a difficult time. Thank you so much for your positive feedback.

September 17, 2022

We are a bookstore, with thousands of books in inventory, sometimes several different editions of the same title. We used to make a lot of mistakes before we installed ipacky. What is does for us: 1. sorts items on the picking list in alphabetic order (which shopify doesn't) - so picking is much easier now. 2. allows scanning picked products in real time, so that we don't double-pick items on big orders. 3. allows checking orders by scanning by another person. 4. tags picked and checked orders in shopify so that we can see progress in real time. 5. tracks who picked and who checked the order. 6. last but not least - shows qty remaining in inventory - very useful for us: when we pick the last item on the shelf, we can see right away if it is also the last item in the system, and if not - make adjustment, which helps us avoid to oversell. This last function has just been added on our demand - thank you so much ipacky for this great support!

Karusel
Canada
2 months using the app
iPacky replied September 17, 2022

Spasibo! We are happy for this detailed and positive review, and that iPacky is a great help for your business.

May 29, 2024

This app is really great, it helps us have accuracy in all our packing. We really love it and will continue to use it.

Loshen & Crem
Canada
2 months using the app
iPacky replied May 31, 2024

Great to hear that you're satisfied with iPacky!

May 22, 2023

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

Ottoman Hands
United Kingdom
2 months using the app
iPacky replied May 22, 2023

We're always happy to help. And thank you for your great review!

November 20, 2023

Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.

DNA Wax Supply
United States
2 months using the app
iPacky replied November 22, 2023

Thanks for your excellent review. We're happy to hear that your packing mistakes rae long gone.

September 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

Fruitezy - Your Local Greengrocer
Australia
About 2 months using the app
iPacky replied September 22, 2021

Thank you so much for your fantastic feedback and recommendation! We're very happy that you loved our services.

We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you.

Always feel free to reach out to us, in case of any queries.

Thanks & Regards,

Team iPacky!

January 2, 2024

The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.

Maskscara
South Africa
About 2 months using the app
iPacky replied January 3, 2024

Thank you so much for your great review! It's always a pleasure to help.

December 15, 2021

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

LA Balloons
United States
About 2 months using the app
iPacky replied December 15, 2021

Thank you so much for the excellent review explaining how it helps your business! As always, just contact us if anything.

May 29, 2025

We've been using this app for several months now and we are more than happy with it. The set up was easy and straightforward. The support we received from the company was extensive with a less than 24 hour response time. Efficiency gains through its functionality have been significant. All functionalities are well thought out and cover all of our needs.

One Stop German Shop
United States
3 months using the app
iPacky replied August 29, 2025

Hi! We're really excited that iPacky lived up to your expectations.