Reviews (126)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing dispatch and packing efficiency in Shopify stores. Features like barcode scanning, bin location management, and the ability to print picking lists are praised for improving order fulfillment and inventory tracking. It integrates well with systems like Starshipit and WMS, and offers a user-friendly interface. The support team is responsive, often enhancing the app based on merchant feedback.

August 3, 2023

I highly recommend this app, it’s very helpful and easy to use, it has multiple settings that fit our changing needs. In addition, the Support team is very responsive which made it possible to quickly master this solution

wlidaty
Morocco
4 months using the app
iPacky replied August 4, 2023

Great that you find iPacky so useful for your business. And than you for the great review.

December 10, 2021

Wij gebruiken Ipacky voor het afhandelen, scannen van producten van de order en maken van labels. Zijn er erg tevreden over, we maken zo geen fouten meer in het versturen van producten. We hebben een koppeling met sendcloud. David doet er alles aan om je te helpen. Hele goede klantenservice. Blij mee!

Boef en Aap
Netherlands
3 months using the app
iPacky replied December 10, 2021

Thank you so much for your great review. We're so happy that you enjoy iPacky!

April 26, 2024

We are super happy with this app. I am sure it has WAY more functionality than what we need, but it has reduced our fulfillment errors to basically zero on a thousand orders.

HelloAmino
Canada
3 months using the app
iPacky replied April 29, 2024

Great to hear that iPacky helps your business!

April 24, 2024

Ipacky has been extremely impactful for our Direct-to-Consumer fulfillment process. As a company that sells many single-item products, we are now able to pick and fulfill multiple orders at a time with less errors and more efficiency. The integration was seamless, and the support team was always available to assist with questions. Highly recommend this app!

uniball
United States
3 months using the app
iPacky replied April 26, 2024

Great that iPacky is helping your business. And thank you for the great review!

December 5, 2023

This is an amazing app. It makes picking and packing so much easier. Highly recommended. There are so many features, and it is very user-friendly. The support is fantastic. They always get back to you fast, and you can book a meeting anytime to chat with them. They are extremely helpful and will ensure you know how to use the app. I highly suggest this app.

Descendant of Thieves
United States
3 months using the app
iPacky replied December 7, 2023

THank you for using iPacky, and your great feedback!

June 21, 2022

I must say this app is game changer for warehouses, above all its so much cost effective compare to this you will find ERP solution with heavy investment. We are really happy as support from guys is just awesome in minutes will be with you to help you out so far not seen any major issues in app. I must recommend this.
Thanks

Chefs For Foodies
United Kingdom
3 months using the app
iPacky replied June 21, 2022

It's been our pleasure helping you to streamline your order fulfillment process. Thanks so much for the excellent review!

April 10, 2023

Great support! The app works well for our business. They took the time to help us set up and get acquainted.

BlackBox Cages & Rack Systems
United States
3 months using the app
iPacky replied April 12, 2023

We're very happy that things worked out for your business, and that we could help.

November 9, 2023

It's such a good app to use for warehouse stocking-keeping purposes. Easy to use, clean user interface, fast responding. It's fairly priced as well.

WE4BABY DISTRIBUTION
Canada
3 months using the app
March 29, 2024

When we were adopting a fulfillment app, we had a few choices. I'm surprised this one doesn't have hundreds more strong reviews! iPacky stood out with it's easy-to-navigate interface with many features. The overall look is sleek, understated and distinct from other browser-based software I've used, in a good way.

There's a ton of features and I was quickly able to identify the ones we needed. The various settings felt a little spread out at first, but the designer is good about scheduling a video demo with new customers. A few days ago I reached out to their support with a couple questions and got a response back in less than 24 hours. (With those questions addressed, we officially have no issues with the app and I have 0 reasons to not leave a 5-star review.)

Definitely feels like this was designed by someone familiar with how Shopify works and crafted solutions that can apply to a variety of businesses. Obviously, it's nice to use a service with such dedicated support. I won't have to be worried about him not knowing about the latest patch or changes.

It's been about 3 months and we're already checking all our direct orders via iPacky (and some larger wholesale orders too) and regularly sorting 100-300 orders a week into batches. Thanks iPacky!

Cantrip Candles
United States
2 months using the app
iPacky replied March 31, 2024

Thank you so much for your very good and detailed review!

November 24, 2022

David has been brilliant and it's reduced our packing errors dramatically. Thoroughly recommend to anyone that is doing fulfilment in house.

Pets Love Fresh
United Kingdom
2 months using the app
iPacky replied November 24, 2022

Thank you so much for your kind words. We're happy to support your growing business.