Reviews (110)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and reducing packing errors, which saves costs and boosts customer satisfaction. It supports multi-order fulfillment and features digital picking, order verification, auto-generated shipping labels, and barcode scanning for accuracy. The app integrates well with Shopify and platforms like StarShipit and Sendcloud. Merchants appreciate its reliable performance for various scales of operations and the responsive customer support that often resolves issues within 24 hours. Regular updates and new features, driven by merchant feedback, highlight its commitment to continuous improvement.

December 10, 2021

Wij gebruiken Ipacky voor het afhandelen, scannen van producten van de order en maken van labels. Zijn er erg tevreden over, we maken zo geen fouten meer in het versturen van producten. We hebben een koppeling met sendcloud. David doet er alles aan om je te helpen. Hele goede klantenservice. Blij mee!

Boef en Aap
Netherlands
Over 1 year using the app
iPacky replied December 10, 2021

Thank you so much for your great review. We're so happy that you enjoy iPacky!

October 23, 2023

iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!

Concept C. Shop
Canada
About 1 year using the app
iPacky replied October 25, 2023

Thank you so much for your excellent review!

November 11, 2021

Great app and top customer service. Exactly what we were looking for. Much cheaper than other alternatives on the market and just as good.

Rudy's Vegan
United Kingdom
About 1 year using the app
iPacky replied November 11, 2021

Thank you so much for the amazing review you gave us. We're happy to hear that our app has given you a great experience.

Our priority is customer service and we are ecstatic that we met that mark! Thank you again for taking the time to share your experience with us. iPacky team is grateful for customers like you!

If there's anything else we can do to help, please let us know.

Wishing you luck and success!

Best Regards,
iPacky Team

November 20, 2023

Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.

DNA Wax Supply
United States
About 1 year using the app
iPacky replied November 22, 2023

Thanks for your excellent review. We're happy to hear that your packing mistakes rae long gone.

September 19, 2022

iPacky is a very powerful tool that has enabled my store to ensure 100% picking/packing accuracy. As my store has over 70 SKU's, picking and packing errors were prone to happen from time to time. With iPacky and its scanning system, I am ensured my picking/packing team is 100% error free. this has saved tremendous time and money with returns and order corrections! Definite must have for low/high SKU store owners to ensure 100% picking/packing process!

wagu wagu
Hong Kong SAR
About 1 year using the app
iPacky replied September 20, 2022

Thank you so much for this excellent review!

July 14, 2023

This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs.

The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store.

The built in reports have also been super useful in monitoring and managing our outbound KPIs!

The interface is very intuitive so it's been extremely easy to train new staff on order picking.

10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!

Meridian Farm Market
Canada
12 months using the app
iPacky replied July 27, 2023

We're glad to help, and thank you for the excellent review.

February 12, 2022

This is a BRILLIANT APP!
It allow me to filter my orders so we can focus on the orders where every ordered product is actually in stock! This is a game changer because we allow overselling on the majority of our inventory.
Super engaged developer that is adding new useful features all the time!
Can not recommend it enough!

TacNGear
Sweden
11 months using the app
iPacky replied February 12, 2022

Thank you for your great feedback.

We are very satisfied that we could help you out.

March 4, 2023

This app is immensely helpful in both pulling orders by bin location in our warehouse and in verifying orders as we pack and ship. They provide lots of documentation and are very responsive to questions I have emailed them. This is money well spent for us in the savings we have in preventing errors in shipments (through the app we can barcode scan items for verification) and in the time savings in pulling orders by a bin location.

Off the Wagon Shop
United States
10 months using the app
iPacky replied March 5, 2023

Thank you so much for leaving a review. We're happy that your're satisfied with iPacky 😀

December 7, 2020

Excellent app, does exactly what it sets out to do at a better price point then its competitors. Supported by a fantastic team that takes the time to listen to their customers and improved the app based on customer requirements. Highly recommended.

Keoji
Australia
8 months using the app
iPacky replied December 20, 2020

Thank you for being a great customer and giving feedback on improvements. This makes us and iPacky better.

April 10, 2023

Great support! The app works well for our business. They took the time to help us set up and get acquainted.

BlackBox Cages & Rack Systems
United States
8 months using the app
iPacky replied April 12, 2023

We're very happy that things worked out for your business, and that we could help.