Reviews (110)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and reducing packing errors, which saves costs and boosts customer satisfaction. It supports multi-order fulfillment and features digital picking, order verification, auto-generated shipping labels, and barcode scanning for accuracy. The app integrates well with Shopify and platforms like StarShipit and Sendcloud. Merchants appreciate its reliable performance for various scales of operations and the responsive customer support that often resolves issues within 24 hours. Regular updates and new features, driven by merchant feedback, highlight its commitment to continuous improvement.

July 4, 2022

Far and away the most useful app we have added to our store. It is essential for the accurate picking and packaging of our orders but it also helps us with other applications we use like our courier platform and it has been a massive help with creating accurate courier labels and streamlining a number of our processes. It is a very powerful tool. David the owner of Ipacky has been excellent to deal with and has gone over and above the call of duty to help us get started and integrate the software. Our team loves Ipacky and we would strongly recommend it to any Shopify business that is serious about professional order delivery.

Good Food Project
United Kingdom
2 months using the app
iPacky replied July 4, 2022

Thank you so much for this great review of iPacky! It's been a pleasure helping you to set up your business.

October 9, 2023

Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual.
What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!

Papenbreer
Germany
2 months using the app
iPacky replied October 11, 2023

Thank you! We are happy that we could help you to do the transition.

February 28, 2022

This app made our fulfillment proces with our multipele warehouses way more efficient, David provides very good and quick services . We would recommend this app for 100%!

Ballin Amsterdam
Netherlands
2 months using the app
iPacky replied February 28, 2022

We are very happy that we could help you out in a difficult time. Thank you so much for your positive feedback.

September 17, 2022

We are a bookstore, with thousands of books in inventory, sometimes several different editions of the same title. We used to make a lot of mistakes before we installed ipacky. What is does for us: 1. sorts items on the picking list in alphabetic order (which shopify doesn't) - so picking is much easier now. 2. allows scanning picked products in real time, so that we don't double-pick items on big orders. 3. allows checking orders by scanning by another person. 4. tags picked and checked orders in shopify so that we can see progress in real time. 5. tracks who picked and who checked the order. 6. last but not least - shows qty remaining in inventory - very useful for us: when we pick the last item on the shelf, we can see right away if it is also the last item in the system, and if not - make adjustment, which helps us avoid to oversell. This last function has just been added on our demand - thank you so much ipacky for this great support!

Karusel
Canada
2 months using the app
iPacky replied September 17, 2022

Spasibo! We are happy for this detailed and positive review, and that iPacky is a great help for your business.

May 22, 2023

The app is a great solution to run our picking and packing, but more importantly David has been amazing at support and his help has been very valuable to bring our operations in-house. Highly recommended to any business that needs to streamline their operations.

Ottoman Hands
United Kingdom
2 months using the app
iPacky replied May 22, 2023

We're always happy to help. And thank you for your great review!

August 8, 2022

If you are looking for a picking app stop searching, this app has everything you need for a very-very reasonable price, with the best support/service you can imagine.
Out company had rebellion because they wanted to use the old not compatible picking app, but after 1 picking session all the employees loved how easy and fast the new picking system is.

Bio-Barát Biobolt
Hungary
2 months using the app
iPacky replied August 8, 2022

Thank you so much for the excellent review. We're so glad to hear about your success.

June 25, 2022

First of all it's an easy to set up, easy to operate, meanwhile extremely customizable app with lot's of picking and checking options. You can use a phone, tablet, PC but even works and looks absolutely perfect on all our 3 kinds of Zebra "mobile computers", you just have to have a browser.
If you want to have a better app for picking and checking orders you'll have to implement an ERP system for sure, but below many 1000 sqm of warehouse space and many-many picking people you won't need a better solution for sure. Added to that if you have any question David the CEO knows everything and I believe he is not really sleeping because he is literally anwsering to every message in 5 minutes 24/7 even weekends. So 5+*, it is literally the

mrkt.hu
Hungary
About 2 months using the app
iPacky replied June 25, 2022

Thank you so much for your detailed and excellent review! We are fortunate to have you as a customer.

September 28, 2023

Throughout the whole process I've received impeccable service from the CEO of iPacky - David.
iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly.
All in all I would recommend this app to everyone operating their own warehouse.

P L A N E T // N U S A
Denmark
About 2 months using the app
iPacky replied September 30, 2023

Thank you. It was a pleasure helping you to move to in-house order fulfillment.

September 21, 2021

The service has been 6 stars so far, cannot fault it at all and everytime i had an idea for an improvement that may help my business David took it seriously and always attended to it, within a week it was surely updated. Absolutely recommend this app as it has cut my error count by around 70% aswell as increasing picking time, have also gone paperless due to it which is another plus. I have always had any queries responded to within 1 business day. Brilliant!

Fruitezy - Your Local Greengrocer
Australia
About 2 months using the app
iPacky replied September 22, 2021

Thank you so much for your fantastic feedback and recommendation! We're very happy that you loved our services.

We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you.

Always feel free to reach out to us, in case of any queries.

Thanks & Regards,

Team iPacky!

June 28, 2023

Total game changer for our shipping process. Very responsive customer service. These guys have been very helpful to integrate the app into our process. Also integrate with the Bundle APP.

Original Garage Moto
Canada
About 2 months using the app
iPacky replied June 28, 2023

Thank you!