iPacky | Pick, Pack & Fulfill , 85 reviews

I wish I found this app years ago. We have a very complex packing process that involves a handful of product checks and this app has enabled us to automate that process and provide useful information to our packers so that they can efficiently (and properly) pack orders. Furthermore app is very easy to use and has tons of customization options to meet various needs.

Support has been incredible - I was able to schedule a meeting to get a quick app tour and properly set up, and any further questions I had were answered quickly and efficiently by email.

All around a great app!

iPacky is a very well built app. It's helped us make sure every outgoing shipment is accurately prepped and packed, and the serial number functionality is the best I have seen for any Shopify app. It works exactly the way that it should, and is highly customizable and reliable. Perhaps more importantly, iPacky is backed by a team that provides good support and is focused on future development.

Easy to use and nice interface with product images and description. Our pick and pack errors are now close to zero!

We've tried a few other scanning apps... (some better than others), but they all seemed to miss certain features or functionality that we were after. Then we came across iPacky. It had more features than the others, but.... The thing we love the most is that the company's CEO David actually listens to his customers, and has implemented, or is in the process of implementing new features that we, and others have asked for. 100% best customer service we have had. Keep up the awesome work!

This is a great app which I totally recommand. It does exactly what I needed. We are now able to scan our orders so we wont have shipping errors any more. We tried 5 different apps and here are some reasons why we chose this one:
- App is working on Desktop and ipad
- One great function which we really like is that we can scan barcorde and/or SKU what is very useful for products with variants - We feel that this app is the clearest In the first step it was not possible to scan shipping labels but support was outstanding and they made it possible within hours.
Thank you very much!

Top customer service and expertise! Quick resolution on issues came up along the way! This app can really help mitigate human picking error during trial phase and now we decided go for it. Thank you David for being so patient answering every single question!

Picking a lot of orders with multiple packers made us look for an easy, reliable and most of all, fast way of checking orders before shipping. We needed a solution to remove errors from our shipments and at the same time speed up the process instead of slowing it down with yet another task. iPacky solved all these issues for us and more. Not only providing us with a very fast way to make sure each order was packed correctly, but also an improvement of our workflow. Making our existing workflow better, faster and easier. Now we can also provide extra packing instructions depending on the product ordered, follow up with the right e-mails to clients, fulfill orders and even check or add the right shipping label. Finally, not only the app itself is impressive. Also the support we get. In our case we have unique order statuses to manage our shipping and automated labels. Of course these unique states were not known by Shopify or iPacky. With 1 support request a new function was added within 48 hours to make iPacky fit perfectly within our existing system. I can recommend this app 100% to anyone in need of managing packers and followup on picking control. Even if you have a unique way of handling orders or do it all on your own, iPacky can be your perfect fit. As an added bonus you also get statistics, showing how many orders need to be done, how long it is estimated to take, average picking time, overall and per packer, ... Just try it out, you will not regret it! A very happy user.

I cannot say enough regarding the customer support provided with this app...it is above and beyond! Every request we had David was able to handle and support us. Makes fulfilling orders very easy and accurate...I highly recommend this app to anyone who handles fulfillment in house.

iPacky has streamlined my entire picking/packing process and the accuracy of each sales order. My warehouse team's efficiency has exponentially increased - what used to take half a business day to complete is now decreased to 2 hours. iPacky has a well-thought-out operational process from generating picking orders (with BIN locations) to scanning in products (simultaneous SKU and LOT number scanning) to ensure product packing accuracy. The scan function is extremely useful as my team used to encounter countless packing errors. I have approximately 100 orders a day - each order having 10-12 products so finding a quick and easy to use solution is vital to my business's operational efficiency. The scanning UI is extremely user-friendly and its audio/visual cues prompt immediate correct/incorrect input - allowing packing workers to immediately identify packing errors. I was hesitant on trying iPacky at first due to many previously failed apps, however, the founder took the time to video conference me to learn about my business process, my needs and wants, and even made custom enhancements to further improve inventory traceability. I'm in the food business so traceability is a crucial part of my operational process. If your company deals with large amounts of SKUs, LOT, batch tracking, and traceability, then iPacky is the best solution in the market for packing pinpoint accuracy and precision.

We just started using iPacky and so far it has been great! We have been searching for an app like this for awhile and even tried 2 others that did not work nearly as well as iPacky. This is going to help eliminate shipping errors and the ability to scan all items in a "bundle" or "kit" is amazing! Most importantly though, the service we've received from David has been outstanding! He truly cares about his product and has gone out of his way to help with the on boarding. Can't recommend iPacky enough!