Reviews (407)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

Edited May 3, 2023

I have only been using JetPrint a very short time, & ordered 2 prototypes from them, a mini backpack & a wallet, with one of our custom designs. I must admit, they arrived much sooner than I thought they would, & we were all very impressed with the quality of the items & the printing. Our only complaint is we wish they had more options for white labeling & packaging, but otherwise, we are thrilled.

CM Stars Creations
United States
About 2 years using the app
June 14, 2022

the selection looks so good, the design lab is pretty easy also, I think they should list the shipping in an easier to locate spot but other than that it is very user friendly

AnimePhysique
United States
About 2 months using the app
Edited June 17, 2021

This is my 2nd review and I will improve on the star rating once the customer service improves. I have sent a couple of requests through the App under support and have not had replies. Not good when trying to set up and sell the products and have questions

Lifestyle Travel Trading
Australia
Almost 3 years using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help with your questions and requests with faster response and trackable progress. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.

July 12, 2021

Fantastic App! Custom service brilliant. Would suggest allowing to add text but apart from that cannot fault it. great quality products, reasonable prices.

LoveUrPrintables
United Kingdom
About 2 months using the app
August 22, 2022

Great app, the range of products is amazing and the quality is great! I would highly recommend them. The customer service is also super helpful.

Tokyo Lane
Australia
About 2 months using the app
May 26, 2020

The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.

les woo
Canada
About 2 years using the app
Edited July 7, 2022

It's a decent app to use. Standard shipping takes to long to get to customers. Express shipping keeps increasing. Overall it's decent

PuttaShoeOnIt
United States
About 2 years using the app
June 30, 2021

It took two weeks for Jetprint to tell me they ran out of the tote bag I ordered for my customer. Two weeks and nocontact. I have customers. I will update this review if they make it right very quickly.

My Righteous Apparel
United States
Over 2 years using the app
JetPrint Fulfillment replied March 31, 2024

Hello,

Thank you very much for your review.

We sincerely apologize for the inconvenience caused by our oversight in not promptly notifying you of the inventory issue regarding the tote bag you ordered. Rest assured, we have taken measures to rectify this situation by procuring a substantial amount of materials and ensuring ample inventory in our warehouse.

Your feedback is invaluable to us, and we deeply appreciate your understanding. Should you have any further suggestions or concerns, please do not hesitate to reach out.

Thank you.

January 13, 2024

okay

Bestgiftsideas
Lithuania
About 1 month using the app
JetPrint Fulfillment replied April 3, 2024

Hey there,

Thank you for reaching out with your feedback.

If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure you have a great experience with our print on demand services.

August 24, 2023

güzel begendim ürün çeşitleri ve modellemeleri oldukça iyi böyle işlerin artmasını temenni ediyorum gayet hoş

Golden Horn Arts
Türkiye
About 2 months using the app