Reviews (407)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies uploading designs and managing products. They praise the high-quality output, noting vibrant colors and sharp details, and enjoy a diverse product range including unique items like shoes and handbags. Competitive pricing and responsive customer service are highlighted as key benefits, along with easy integration with online store platforms, contributing to business growth and customer attraction.

August 12, 2021

I ordered 3 pair of jeans. 2 was the regular shipping, and 1 was for "expedited" shipping. the quality was a 0/10, it felt like paper. see through material. Its been a month and they still haven't shipped the "expedited" pair.

CVMBINOCLOTHING
United States
Almost 3 years using the app
JetPrint Fulfillment replied April 2, 2024

Hey there,

We extend our sincerest apologies for the disappointment you experienced with the quality of the jeans you ordered through our JetPrint app.

Rest assured, we have taken immediate action to address this issue.

Regarding the delayed shipment of the "expedited" pair, we are currently investigating the matter to understand the cause of the delay. In the meantime, we have initiated the refund process for you. Although we do not have a chat history with you, we want to ensure that you receive the assistance you deserve. Please feel free to contact our customer service team to provide any relevant information necessary to expedite the refund process.

Once again, we apologize for any inconvenience this may have caused. Your satisfaction is our top priority, and we appreciate your understanding and patience as we work to improve our services. We hope to regain your trust and welcome you back to our JetPrint app for a better experience in the future.

June 14, 2018

Very easy to use and love how this app looks.

Connectwithshop
United States
2 months using the app
JetPrint Fulfillment replied October 25, 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)

July 25, 2018

JetPrint is awesome! Product quality is excellent and customer service is Amazing.

Asmar10
United States
2 months using the app
Edited May 3, 2023

I have only been using JetPrint a very short time, & ordered 2 prototypes from them, a mini backpack & a wallet, with one of our custom designs. I must admit, they arrived much sooner than I thought they would, & we were all very impressed with the quality of the items & the printing. Our only complaint is we wish they had more options for white labeling & packaging, but otherwise, we are thrilled.

CM Stars Creations
United States
About 2 years using the app
January 13, 2024

okay

Bestgiftsideas
Lithuania
About 1 month using the app
JetPrint Fulfillment replied April 3, 2024

Hey there,

Thank you for reaching out with your feedback.

If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure you have a great experience with our print on demand services.

June 14, 2022

the selection looks so good, the design lab is pretty easy also, I think they should list the shipping in an easier to locate spot but other than that it is very user friendly

AnimePhysique
United States
About 2 months using the app
Edited June 17, 2021

This is my 2nd review and I will improve on the star rating once the customer service improves. I have sent a couple of requests through the App under support and have not had replies. Not good when trying to set up and sell the products and have questions

Lifestyle Travel Trading
Australia
Almost 3 years using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help with your questions and requests with faster response and trackable progress. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.

July 12, 2021

Fantastic App! Custom service brilliant. Would suggest allowing to add text but apart from that cannot fault it. great quality products, reasonable prices.

LoveUrPrintables
United Kingdom
About 2 months using the app
August 22, 2022

Great app, the range of products is amazing and the quality is great! I would highly recommend them. The customer service is also super helpful.

Tokyo Lane
Australia
About 2 months using the app
May 26, 2020

The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.

les woo
Canada
About 2 years using the app