Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product range, quality offerings, and intuitive design interface. They commend its smooth integration with online stores and quick custom design creation and selling capabilities. The responsive customer service, fast shipping times, and reasonable prices are also highly valued. The app's ease of use in product setup is particularly praised, making it a cost-effective choice for new businesses.

Edited June 17, 2021

This is my 2nd review and I will improve on the star rating once the customer service improves. I have sent a couple of requests through the App under support and have not had replies. Not good when trying to set up and sell the products and have questions

Lifestyle Travel Trading
Australia
About 1 month using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help with your questions and requests with faster response and trackable progress. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.

May 28, 2021

So far, my only two minor complaints are that my credit card was getting declined, so I had to use a different one for some reason. My second is that I wish there were a better design program; there are no easy ways to create patterns or duplicate placements to multiple locations on an item. Additionally, some of the items do not show the layout, instead you are just pasting images onto a picture of clothing. Otherwise, the product selection is AMAZING!

GrynszpanDeszign
United States
29 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question with our technical department already, and we're updating our coding and User Interface, and mockup generator for better and easier operation in 2023, I'm sorry for the temporary inconvenience here. The mockup page and the entire experience will surely be better in the following months.

Edited November 1, 2021

Nice products but difficult to design. Should allow for duplicating an image and the ability to link the shoes so that the design appears on both. Also the ability to make a pattern with your logo/image would be nice. Also having difficulty with the mock-ups showing my design, I Tried on my laptop and iPad and still shows a plain black shoe.

GIVING INC.
United States
7 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your valuable advice. After years of precipitation, our design function has been more perfect than before. Welcome to our website to customize your design again, I believe it will bring you a different experience.

December 7, 2018

I didn't really get into the app so I'm leaving a neutral review but the prices at wholesale are outrageous, and there's no way I can turn a profit through them. Especially not in Canada. Thanks though.

The Vault
Canada
3 minutes using the app
JetPrint Fulfillment replied October 25, 2019

Updated in 2023: Really appreciate your important feedback and advice here my friend. After years of precipitation and versions update, we're now supporting over 400 products with attractive pricing, and we updated our User interface, and design function has been more optimized than before, and we have reorganized a better-dedicated customer service team to help you deal with the problem in time. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance, and fast shipment for you. Please feel free to contact our support team, we can provide you with a free sample.

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business. And we also have a lot of Canadian Shopify sellers. If you have any problem with our POD watch service please let us know. We will try to improve it.