Reviews (400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide product range, including unique items like shoes and watches, and its user-friendly design interface that simplifies uploading and creating products. The customer service is often highlighted as responsive and helpful, contributing positively to the user experience. Merchants find the product quality and pricing to offer good value, though there are varied experiences with shipping and delivery times. Some feedback suggests the design interface could be improved.
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Hi... I think that it's wonderful that you offer watches... which is the primary reason that I am using JetPrint... and may end up using for your leather bags. I'm new at this and perhaps I am not using your product editor in which you place the image correctly but it seems like I have to start over from scratch if I have to make changes to the design. When I have used Printify and Printful, they have a way to edit the designs without have to start all over. Lastly, it would be nice to have the one time 5% Sample Discount easily available without having to place the sample order on hold and then requesting the discount from your support team. Thank you! Bob
Wish there was a way to only select certain colors (i.e. tshirts) I only want certain colors. to go with the logo .
if there is a way. it's not clear:)
I think jet print is a pretty good app. The orders come at a reasonable time since it is coming from so far. The pricing is great and they are easy to use once you get the hang of it. I will definitely continue to use jet print.
En geral la parte de diseño funciona bastante bien. He hecho pedidos de prueba de calidad y también estoy bastante satisfecho con la calidad de la impresión, especialmente especialmente teniendo en cuenta el precio, aunque siempre es mejorable. Los tiempos de envío fueron correctos.
Sin embargo, todavía hay algunas cosas que encuentro que hay que mejorar. El agregador de productos tiene algunos errores:
1. Algo que me parece de gran importancia es el hecho de no poder agregar etiquetas de marca en los productos. Es algo fundamental para dar una imagen sólida de la marca.
2.Cuando se agrega un producto a la tienda, a partir de entonces este no es editable y en caso de tener algun error, hay que crear el producto de nuevo. Estaría bien que fuera posible editarlo una vez agregado a la tienda.
3. Cuando se realiza un pedido desde la tienda (shopify) la información del pedido no se traspasa al agregador de pedidos de Jetprint, y hay que hacerlo a mano. En caso de que haya muchos pedidos, esto es muy poco escalable.
4. En uno de los pedidos de prueba de calidad que hice, un bolso, me vino sin correa de cuerpo.
Hey there,
Thank you for your recognition of our printing quality, and we sincerely apologize for the issues you've encountered.
As my Spanish is not very strong, please allow me to respond in English. We'll address each of your concerns one by one.
1. Brand Labels: We do offer brand labels. You just need to contact our customer service department to have them enabled. Please note that for labels requiring special handling, such as sewing onto clothing, a minimum order quantity (MOQ) is required as we need to prepare materials in advance. We appreciate your understanding.
2. Product Editing: Currently, our products cannot be re-edited once added to your store. However, our technical department is working on a new mockup generator, which will allow you to create design templates and enable re-editing.
3. Order Synchronization with Shopify: Our app seamlessly integrates with Shopify. If product attributes are not changed, orders are synchronized to the JetPrint order page. Enabling the automatic payment feature can help expedite order placement.
4. Missing Strap on Bag: We investigated the issue with your order and found that the product title you ordered was 874. Women’s Tote Bag, which does not include a shoulder strap. We offer a similar product with a long strap, titled 875. Women’s Tote Bag - Long Strap. You may have ordered the wrong product.
We recommend that you check your order before ordering. If you find that you have ordered the wrong product, you can contact our customer service department within 24 hours of placing the order to have it replaced for you in time.
Thank you for your feedback, and we are committed to improving your experience with JetPrint.
Your expertise greatly enhance our business operations, and I would appreciate
Can't upload to Etsy
Hey there,
We have integrated with Etsy, allowing you to connect your Etsy shop through your JetPrint account to publish your products there.
However, we currently cannot synchronize products across platforms. For example, if you want to publish products from Shopify to Etsy, this feature is not supported due to Etsy's limits on tags and product images.
Thank you very much for your feedback.
Thanks.
love their amount of products and the versatility. main draw back for me was the design platform. It kept freezing and reseting midway through and when I tried to save as draft. I came back to it the next day and it was gone. Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options
Having to start every design from scratch. Need to be able to copy layouts (or save templates), and replace images with the same position and dimensions.
Copy needs to also copy tags & descriptions, as adding these in repreatedly.
Need a Pattern function, to repeat tiled patterns. Am having to save multiple files with different dimensions (e.g. 6x6, 9x9...) for each product.
EDIT: Patterns have just been added, but unable to centre the pattern on the product.
Please include redesigns and save files in case I change my mind about my design and need to make adjustments, as I may not be able to do it myself. I prefer saving time rather than starting over to create new products.
I am currently using both JetPrint and Printful for my storefront; and I will say, that while JetPrint offers a much wider variety of items to choose from, Printfu; has it firmly beat in the editing department. The interface for designing my products is clunky and takes marginally more time, ending on a somewhat underwhelming note with a lower quality product, as well. It's also frustrating that there aren't as many prepared mockup templates for me to choose from, which in turn will inevitably drive some buyers away. However, in spite of this, I cannot understate that the array of products available for me to customise and sell are great, and helps my company in developing our image to be firmer in what we represent: Clothing for Car Enthusiasts.