Reviews (400)

Overall rating
4
Counts per rating level
  • 66% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, including unique items like shoes and watches, and its user-friendly design interface that simplifies uploading and creating products. The customer service is often highlighted as responsive and helpful, contributing positively to the user experience. Merchants find the product quality and pricing to offer good value, though there are varied experiences with shipping and delivery times. Some feedback suggests the design interface could be improved.

May 26, 2020

The app is very user friendly with seamless integration. I would recommend the app for anyone looking for customized products.

les woo
Canada
About 2 years using the app
Edited July 7, 2022

It's a decent app to use. Standard shipping takes to long to get to customers. Express shipping keeps increasing. Overall it's decent

PuttaShoeOnIt
United States
About 2 years using the app
Edited June 13, 2022

Tracking sucks, but definitely not the apps fault but need to adjust how they send out tracking. However, I LOVE MY SAMPLE I ORDER and will add them to my website.

Teddy Blaze
United States
Over 1 year using the app
Edited December 19, 2023

Having to start every design from scratch. Need to be able to copy layouts (or save templates), and replace images with the same position and dimensions.

Copy needs to also copy tags & descriptions, as adding these in repreatedly.

Need a Pattern function, to repeat tiled patterns. Am having to save multiple files with different dimensions (e.g. 6x6, 9x9...) for each product.

EDIT: Patterns have just been added, but unable to centre the pattern on the product.

Scottish Clan Tartans
New Zealand
About 1 year using the app
July 30, 2022

I have been designing on the app a few days. Few glitches. Placement of your image initially needs no work, it flood fills the workspace saving you time. Mockups are generated super fast. Import is fast to your store. So I placed an order yesterday and its already listed as in production. Looks good.

Blue Daisy Emporium | Cindy Boyd Artist Store Art Blog
United States
Over 1 year using the app
April 30, 2019

This is app is great. I'm new to this but this app really helps me. great that the shipping price is included in the cost. wish there are more items to choose from though. please add more stuff.

Inspired by Stella
Canada
Over 1 year using the app
December 28, 2023

I am currently using both JetPrint and Printful for my storefront; and I will say, that while JetPrint offers a much wider variety of items to choose from, Printfu; has it firmly beat in the editing department. The interface for designing my products is clunky and takes marginally more time, ending on a somewhat underwhelming note with a lower quality product, as well. It's also frustrating that there aren't as many prepared mockup templates for me to choose from, which in turn will inevitably drive some buyers away. However, in spite of this, I cannot understate that the array of products available for me to customise and sell are great, and helps my company in developing our image to be firmer in what we represent: Clothing for Car Enthusiasts.

Barrett & Brown Co
United States
8 months using the app
November 30, 2020

this products route is nice but until not great yet.
that near. [nice point]
they products is nice design, good visual. [bad point]
this is not directly related as there is a shipping problem , but the product package arrived in broken state. this is something that needs improvement. thankyou and please keep up gowing.

FOLROUND
Japan
Over 1 year using the app
April 4, 2021

The app needs a save feature badly because you can't edit anything if the design needs to be changed you have to make it all over again, and it needs a zoom feature, then it would be a perfect app but great product selection.

E.HQ CLUB
United States
Over 1 year using the app
Edited July 25, 2021

I like to create complex designs. It is a pretty decent app to use, yet everyone does not have or use photo shop to download templates. The mockups are beautiful!! Yet, what I feel that needs to be added for more designing preciseness are gridlines, zoom in features, copy & paste image and or duplicate image.
It will enhance the ease of creativity & complex designing and will save some time. I have ordered test products and the quality print & material (fabric) is very good. I will continue to order and test from Jet Print, as I do have great interest in their products.

DHY-NÉZ
United States
About 1 year using the app