Joy Loyalty Program & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,688)
- Developer
- Joy Loyalty Program & Rewards
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Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, referrals, and POS
Joy loyalty app is a constantly updated platform, which never limits how you design, build, or integrate your loyalty program. Joy provides flexible rewards, VIP tiers, paid membership, referrals & on-brand loyalty experience across 30+ touchpoints, a bespoke loyalty page. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & loyalty points, unique brand experience, customer retention, and 24/7 live chat support. Build your customer loyalty your way today with Joy!
- Unlimited points rewards, social rewards: insta comment, story mention, auto DM
- Modern loyalty UI: loyalty hub, redeem in cart, checkout, loyalty pass, POS
- Design on-brand loyalty experiences across 30+ customizable touchpoints
- Personalize loyalty with VIP tiers & perks, rewards and paid membership
- Dedicated support: 24/7 live chat, dedicated Account Manager
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Italian, French, Japanese, and German
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- 25+ Integrations
- Gorgias: Helpdesk, Chat & FAQ
- Judge.me Product Reviews App
- Klaviyo: Email Marketing & SMS
- Loox ‑ Visual Product Reviews
- Omnisend Email Marketing & SMS
Categories
Program types
Discount types
Pricing
Choose the plan that best fits your business.
Starter
Free
Features
- Flexible points & rewards program
- Referral program with fraud prevention
- Unified loyalty widget
- On-brand loyalty design
- Email reward notifications
- 24/7 Live chat support
- 250 monthly orders
Essential
$29 / month
500 monthly orders, then +$15 per 100 orders
Features
- Points for social engagement
- Dedicated loyalty page
- Point expiration rules
- Potential points on product page
- 30+ integrations (Klaviyo, Recharge,...)
- Shopify Flow automation (22+ triggers)
- Joy Loyalty AI copilot
- Analytics & performance reports
14-day free trial
Advanced
$129 / month
2,000 monthly orders, then +$10 per 100 orders
Features
- VIP tiers + B2B/Wholesale tiers
- Loyalty Rule Engine (custom earning)
- Bonus point campaign (x2, x3 multiplier)
- Redeem in cart drawer
- Loyalty Hub (Shopify native UI)
- POS loyalty extension (in-store rewards)
- Apple & Google Wallet passes
- Paid membership programs
14-day free trial
Ultimate
$499 / month
7,000 monthly orders, then +$5 per 100 orders
Features
- Dynamic point expiration rules
- Checkout UI loyalty extensions
- Full Developer Toolkit + JS SDK
- Unlimited integrations + REST API
- White-glove onboarding
- 24/7 priority support with SLA
- On-demand development hours
- Headless commerce (Hydrogen, Next.js)
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,688)
We run a leather handbag store and use Joy for our loyalty program. The earning and redeeming rules are flexible enough to build a sensible ladder of rewards, and the Ways to redeem block on the cart page makes redeeming obvious to customers instead of hiding it away inside a widget.
What earned the five stars is the support. Alyssa and Sonny replied within minutes, recorded short videos showing exactly what a customer sees at each step, went into our theme and added the cart block for us, and spotted that we had filled in the wrong field on one of our programs before it could do any harm.
If you are weighing up loyalty apps, this is a team that will not leave you alone with the documentation.
App seems to work well and has lots of customization - possibly too much as it makes launching a bit more complex. The customer support has been excellent to work with though and I would recommend the app.
We just switched to Joy Loyalty and so far it's been great! The price for what you get is exceptional. Some things on setup can be a bit confusing, but the customer service team has been very helpful. So far, I'd highly recommend.
Support
App support provided by Joy Loyalty Program & Rewards.
Resources
Developer
Launched
June 28, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, companies, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data, browsing behavior
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Edit products
Products, publications of products on sales channels, product listings, collections
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Edit orders
Draft orders, all order history, returns
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts, store credit account transactions
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Edit store analytics
Web pixels, reports
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View companies
Companies
-
Edit Shopify Functions
Cart and checkout validations
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Edit Online Store
Online Store pages, Online Store script tags, theme
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Edit Shopify admin
Files
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Edit other data
Price rules, Shopify Markets settings, translations, locations
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