Joy Loyalty Program & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,596)
- Developer
- Joy Loyalty Program & Rewards
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Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS
Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy!
- Unlimited points rewards: purchases, subscription, social, instagram comments
- Design on-brand loyalty experiences across 30+ customizable touchpoints
- Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
- Extensive integrations: POS extension, checkout redemptions, developer toolkit
- Dedicated support: 24/7 live chat, dedicated Account Manager
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Italian, French, Japanese, and German
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Klaviyo: Email Marketing & SMS
- Judge.me Product Reviews App
- Omnisend Email Marketing & SMS
- Loox ‑ Visual Product Reviews
- Gorgias: Helpdesk, Chat & FAQ
- 25+ Integrations
Categories
Program types
Discount types
Pricing
Starter
Free
- Basic points program
- Referral program
- Loyalty widget & basic branding
- Live chat support
- 150 monthly free orders
Essential
$24.99 / month
500 monthly free orders, then +$15 per 100 additional orders
- Points for social engagement
- Dedicated loyalty page
- Analytics & reports
- Point expiration
- Shopify Flow and 30+ integrations
14-day free trial
Advanced
$99 / month
2,000 monthly free orders, then +$10 per 100 additional order
- VIP tier, B2B tier & membership
- Loyalty rule engine: bonus point & more
- Redeem in cart drawer
- Loyalty account (Shopify UI)
- Automated translation
- POS loyalty extension
14-day free trial
Ultimate
$499 / month
7,000 monthly free orders, then +$5 per 100 additional order
- Dynamic point expiration
- Checkout loyalty extensions
- Developer toolkit
- Headless commerce (Hydrogen)
- White-glove onboarding
- Priority support
- On-demand development
- Scalable loyalty solutions
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this loyalty program for boosting customer retention and engagement, noting its intuitive interface, easy setup, and smooth Shopify integration. Features like a points system, VIP tiers, and direct checkout rewards are effective across multiple markets. Exceptional customer support is frequently highlighted, alongside the app's cost-effectiveness and substantial free plan offerings. Customizable features ensure a consistent brand experience, making it ideal for various business sizes.
We've been using this app to run our loyalty program for the past two months. The setup was quick, and it has reliably handled all our customer transactions. While we encountered a few bugs early on, the support team has been exceptional at resolving issues rapidly. It's clear the developers are actively improving the app, and we're already seeing great results in customer retention. Overall, it's a powerful and well-supported solution.
Thanks so much for taking the time to share such a thoughtful review. We really appreciate it.
We’re glad to hear the setup was smooth and that the app has been reliably supporting your loyalty program. It’s also great to know our support team could help resolve the early issues quickly, and that you’re already seeing positive results in customer retention.
Your feedback means a lot to both our product and support teams, and it genuinely motivates us to keep improving the app and the overall experience. If there’s ever anything we can help with as you continue to grow your program, please don’t hesitate to reach out.
We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.
What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free.
Highly recommended if you are looking for a reliable app with excellent support behind it.
Hi there,
Thank you so much for your wonderful feedback and for sharing your experience with the Joy app.
We’re delighted to hear that everything worked exactly as you needed and that the setup felt smooth and intuitive. It’s great to know the features fit well with your Shopify store and support your goals effectively.
We’re especially happy to hear your kind words about Hana. She’ll be thrilled to know that her responsiveness, patience, and guidance helped make your experience stress-free. Providing reliable support is something we truly value.
Thank you again for the recommendation and for trusting Joy. We’re always here if you need any further assistance in the future.
Best regards,
Joy Team
I’ve had an exceptional experience thus far with Joy Loyalty. They went above and beyond to help set up my loyalty program with their 24/7 support they make any adjustments and tweaks to your loyalty program instantly.
When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service.
Daniel helped with onboarding and figuring out exactly what my loyalty program needs.
Rosie has most recently helped me with my troubleshooting needs.
Thanks so much for sharing your experience with Joy Loyalty. We truly appreciate it.
We’re really happy to hear that our 24/7 support and quick adjustments have helped you set up your loyalty program smoothly. It means a lot that you chose Joy over other options because of our customer service.
We’ll be sure to pass your kind words along to Daniel and Rosie. They’ll be thrilled to know their support made a difference during your onboarding and troubleshooting.
Thanks again for trusting Joy Loyalty. If you ever need anything as your program grows, our team is always here to help.
Support
App support provided by Joy Loyalty Program & Rewards.
Resources
Developer
Launched
June 28, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, store analytics, companies, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data, browsing behavior
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Edit products
Products, publications of products on sales channels, product listings, collections
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Edit orders
Draft orders, all order details, returns
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Edit discounts
Discount codes and promotions
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Edit store credit
Store credit accounts, store credit account transactions
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Edit store analytics
Pixels
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View companies
Companies
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Edit Shopify Functions
Cart and checkout validations
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Edit Online Store
Online Store pages, Online Store script tags, theme
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Edit Shopify admin
Files
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Edit other data
Price rules, translations, locations
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