Joy Loyalty Program & Rewards

Joy Loyalty Program & Rewards

Reviews (1,660)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 1, 2026

We just switched to Joy Loyalty and so far it's been great! The price for what you get is exceptional. Some things on setup can be a bit confusing, but the customer service team has been very helpful. So far, I'd highly recommend.

Sprigs Life Inc
United States
12 days using the app
June 19, 2026

We were brand new to setting up a loyalty app, Hana walked us through exactly how to set up and configure for our pet business. We're going to be using this to take our business from mostly one-off transactions at live events to our goal of building long-term customers!

Pet Studio
United States
8 days using the app
April 30, 2026

Really solid and good support, had an issue and within 3 minutes Sonny not only solved it but also applied the solution to all present customer accounts. Really impressed about this level of service, recommended. Apart from support the App is also really good value for money and offers everything what you need, also in a "lower cost plan" so you dont have to spend tons of money right from the start. If you are looking for a serious and solid loyalty program: this is it

Dindins
Spain
About 1 year using the app
July 15, 2026

the customer service is very responsive and solved my issues in a moment time. Hana is very helpful, so i decided to rate 5 star!

THREE Malaysia
Malaysia
11 months using the app
July 9, 2026

Very quick and speedy service. Hana did a great job and fixed my issue within minutes!

Self Reliance Outfitters
United States
About 2 years using the app
June 2, 2026

Hana was so helpful and knowledgeable. She not only fixed the issue I messaged about but helped us learn more about the program and set up more options for people to engage with the reward program.

GA at Home
United States
Over 2 years using the app
May 18, 2026

Great app, great communication. Thank you, Audrey!

KekaNaturals
United Kingdom
7 months using the app
July 1, 2026

After trying a few other loyalty apps, I’m glad I switched to Joy. It offers all the essential features needed to run a professional rewards program without being overly complicated or expensive. The dashboard is intuitive, and I didn't need any coding knowledge to get it customized to match my brand's look. It works perfectly and doesn't slow down my site at all. Great app!

Soft Intention
United States
3 days using the app
May 1, 2026

“Hana” and “Mark” provided excellent guidance and helped me resolve the issue with store credit very efficiently. Their explanations were clear and easy to understand. truly outstanding!

copenn.
Thailand
Over 1 year using the app
April 14, 2026

I got a little lost in the settings, but Hana helped me out in just a few seconds. Great job, thanks!

Modrá púpava
Slovakia
5 days using the app