Joy Loyalty Program & Rewards

Hana was such a pleasure to work with. She helped us set up a really simple and seamless way for customers to redeem their points, and also took the time to troubleshoot a few specific settings on our site.

Joy is a great app, really intuitive and flexible, and it has been a lovely addition to our store.

Hana was super friendly, easy to chat to, and clearly knew all the technical details inside out. She explained everything in a way that made sense and got things sorted quickly.

Really appreciate all her help, highly recommend!

I had a really great experience using the Joy: Loyalty Program app. The features are very useful and easy to set up, making it simple to manage loyalty programs for clients. The customization options are flexible and work perfectly with different store needs.

A special thanks to Hana for the amazing support — very quick, helpful, and always kind in guiding through every step. The support team truly makes the whole experience smooth and stress-free.

Highly recommend this app to anyone looking to build a strong loyalty program. It’s reliable, user-friendly, and backed by excellent support!

We've been using Joy for over a year now. It's user-friendly and easy to use + the helpdesk is always there in case you have a quick question or issue about customer points. Their rep Hana was very helpful and quick to answer my concern about overlapping buttons on our website :) Easy fix when you have the right type of help!

Joy app is good for loaylty program and bonus points, but you have to understand that it's more concentarted on small and medium size business. Joy less suitable for big companies.

Support team is very helpful. They answer fast and solve any issue, especially Sonny

Hana played a pivotal role in ensuring our new program was seamlessly integrated into Shopify. Her technical expertise and attention to detail during the setup process were outstanding.

We've been using this app to run our loyalty program for the past two months. The setup was quick, and it has reliably handled all our customer transactions. While we encountered a few bugs early on, the support team has been exceptional at resolving issues rapidly. It's clear the developers are actively improving the app, and we're already seeing great results in customer retention. Overall, it's a powerful and well-supported solution.

I had an amazing experience with the Joy Loyalty app, but what really made the difference was the support especially Hana.

From helping me understand the referral flow, to guiding me through testing in sandbox mode, fixing issues with discount codes, checking integrations with Mailchimp, and even assisting with custom CSS to clean up the widget she went way above and beyond.

What I really appreciated is that she didn’t just give generic answers. She actually understood what I was trying to build (referral-only setup, French market, clean UX) and helped me execute it properly step by step.

Fast responses, very patient, super clear explanations, and genuinely proactive support.

Hana, you are amazing thank you again for all the help

The Joy Loyalty Program is fantastic! It’s easy to use and has already boosted our customer engagement.
A special shout-out to Alyssa for her incredible support. She patiently answered all my questions and helped me set up our rewards perfectly. Her quick and friendly assistance made the whole process effortless. Highly recommend Joy, especially for their outstanding team!

It's a wonderful loyalty program, especially for small businesses like us. Very easy to set up and navigate. Hana did a great job helping us out during the onboarding. She helped us set things up, which gave us a headstart! Thanks, Hana!

I’ve had an exceptional experience thus far with Joy Loyalty. They went above and beyond to help set up my loyalty program with their 24/7 support they make any adjustments and tweaks to your loyalty program instantly.

When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service.

Daniel helped with onboarding and figuring out exactly what my loyalty program needs.
Rosie has most recently helped me with my troubleshooting needs.