Joy Loyalty Program Rewards

We’ve been using Joy Loyalty Program for our Shopify store and overall it has been a great experience. The app is easy to set up, and the interface is straightforward, so we were able to get our loyalty program running without too much hassle.

We especially like the flexibility of the points and rewards system. It gives us a good way to encourage repeat purchases and customer engagement without making the program too complicated for our customers.

The support team has also been very helpful and responsive whenever we had questions or needed assistance with the setup. Overall, Joy has been a useful addition to our store, and we’re happy with how the loyalty program is working for us.

The app is incredibly easy to use, and the support team has been amazing. They went above and beyond to work with us despite time zone differences and were patient, responsive, and helpful with every question we had. They made the entire setup process seamless, even helping us implement custom code so everything matched the unique look and feel of our store. We couldn’t be happier with the experience. Thank you, Liz and Philip!

I started to use this app for my developing Shopify store. This is very easy to integrate with Shopify and also quite aesthetic to welcome the customers. The team (For me, Jade) also is very helpful and fix any issue while using it quickly within no time. Thank you so much and I recommend this app for the loyalty program.

I tested multiple apps and this one ticked all the boxes for my loyalty scheme. Fully personalized earning and redeeming requirements, and integration with the POS that makes it very easy for my employees to redeem rewards. Also the only app that lets me seamlessly offer free item redemption from one or more collection of items. Thank you!

We run a leather handbag store and use Joy for our loyalty program. The earning and redeeming rules are flexible enough to build a sensible ladder of rewards, and the Ways to redeem block on the cart page makes redeeming obvious to customers instead of hiding it away inside a widget.

What earned the five stars is the support. Alyssa and Sonny replied within minutes, recorded short videos showing exactly what a customer sees at each step, went into our theme and added the cart block for us, and spotted that we had filled in the wrong field on one of our programs before it could do any harm.

If you are weighing up loyalty apps, this is a team that will not leave you alone with the documentation.

App seems to work well and has lots of customization - possibly too much as it makes launching a bit more complex. The customer support has been excellent to work with though and I would recommend the app.

We just switched to Joy Loyalty and so far it's been great! The price for what you get is exceptional. Some things on setup can be a bit confusing, but the customer service team has been very helpful. So far, I'd highly recommend.

We were brand new to setting up a loyalty app, Hana walked us through exactly how to set up and configure for our pet business. We're going to be using this to take our business from mostly one-off transactions at live events to our goal of building long-term customers!

We've had a great experience working with the Joy Loyalty team. Hana has always been incredibly helpful and responsive, especially when it comes to customisations and finding solutions that fit our business needs. The support has been excellent, communication is always prompt, and the team is willing to go the extra mile to help. Highly recommend Joy Loyalty to any brand looking for a reliable loyalty platform backed by a fantastic support team.

This app is great. It's easy to operate and adds a clean reward points aesthetic to store. The best part is the support team is really helpful. Audrey helped me the most so far with any issues I had with such ease. I am having a good experience so far.