Joy Loyalty Program & Rewards
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Reviews (1,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer retention and revenue, highlighting its intuitive interface and diverse loyalty options like point-based rewards and VIP tiers. They appreciate the seamless Shopify integration and the ability to customize features to fit business needs. The responsive 24/7 customer support is also noted for its effectiveness in resolving issues quickly, enhancing overall user satisfaction and business growth.
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Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D
Thank you for this wonderful feedback! We are so glad Hana has been there for you on every question regardless of your plan - everyone deserves great support. Do not hesitate to reach out anytime!
Love the app and Hana was very helpful with support. The app was easy to set up and support was on stand by for any issues that popped up. Our customers love the ease of the program and customer service loves that they can add points when needed.
Une application claire et efficace, prise en main immédiate.
Le service client est exemplaire. Mention spéciale à Audrey pour sa disponibilité et sa réactivité remarquables !
Merci beaucoup pour votre avis ! Nous sommes ravis qu Audrey ait pu vous aider avec sa disponibilite et sa reactivite remarquables. Votre satisfaction est notre priorite et nous sommes toujours la si vous avez besoin de quoi que ce soit !
Hana was fantastic at sorting a small issue super quickly. Very impressed at the speed of support!
Thank you for this great feedback! We are so glad Hana could sort that out quickly for you. Fast support is something we take real pride in - let us know if there is ever anything else we can help with!
We've been searching for a tool that can effectively boost customer loyalty and repeat purchase rates, and Joy perfectly meets our needs. Its points reward system has greatly motivated customer spending and engagement behavior. The backend data dashboard is very intuitive, clearly showing the conversions and revenue it has brought us. Compared to the value it delivers, the pricing is extremely reasonable. The customer support team responds quickly and resolves issues professionally. If you're still hesitating, I can say this is one of the best investments we've made on Shopify. Daniel, in particular, has been an excellent partner to work with—whenever I have any questions, he always follows up patiently and in great detail.
Wir nutzen die App seit einigen Monaten, funktioniert bisher, manchmal ist unser Theme nicht ganz kompatibel aber der Support ist immer sehr schnell und hilfsbereit und konnte bisher alles klären, danke an Hana und Mark!
The app has many good features and can fit most eshop.
CS (especially Hana) is really helpful on all our question and bugs fixing.
I can get all support from them. Thank you so much.
Thank you so much! We are glad Hana has been helpful with all your questions and issues. We look forward to continuing to support you and your shop!
Audrey from Joy support saved the day!
Issues resolved:
- Fixed loyalty points glitch
- Helped with rewards program setup
- Answered all my questions patiently
Joy app itself is amazing too - loyalty program boosted sales!
Thank you so much for your kind words! We'll pass your kind words to Audrey — she'll be so happy to hear this! We're always here whenever you need us!
I recently installed the Joy Loyalty app for my shop and ran into a small glitch. I contacted customer service, and Abby and the team resolved it incredibly quickly! Amazing customer service and a very easy app to work with. Highly recommended!
Thank you for your kind words! We will pass your compliments along to Abby - she will be so happy to hear this. We are always here to help whenever you need us!
The app is pretty solid, but the customer support makes the whole experience even better. They are responsive and will always find a solution to your answer. Highly recommend!
Thank you for the kind words! We are glad our support team has been there for you. We look forward to continuing to help you get the most out of Joy!