Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and quick setup. They value its features like a rewards system, referral program, and customization options. The app's user-friendly interface and smooth functionality are praised, along with its responsive 24/7 customer service. Merchants report increased customer loyalty and engagement, and find the tracking and reporting features useful for measuring program effectiveness. The app's POS integration and compatibility with other platforms are also appreciated.

March 29, 2024

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

LowVoltageCables
United States
28 days using the app
February 18, 2024

This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz ⭐⭐⭐⭐⭐ Awesome Service.

Freedom Finds
India
About 2 months using the app
February 15, 2024

I am delighted to express my absolute satisfaction with the Joy: Loyalty & Rewards Program, an outstanding platform that truly elevates the customer experience. From seamless navigation to a plethora of rewarding features, Joy has exceeded my expectations.

I would like to extend a special note of appreciation to Hana, whose assistance has been invaluable. Hana's expertise, patience, and dedication in guiding me through the program showcased the epitome of customer service. It's rare to find such a combination of professionalism and genuine care.

The Joy: Loyalty & Rewards Program, coupled with Hana's exemplary assistance, has not only added joy to my overall shopping experience but has also fostered a sense of loyalty to the brand. Kudos to the entire team for creating a program that truly lives up to its name.

Thank you, Hana, for your commitment to excellence. I wholeheartedly recommend Joy to anyone seeking a top-tier loyalty and rewards program.

Sincerely,

Ingar
Agent

Agent
Norway
About 2 months using the app
March 25, 2024

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

Boppin
United States
18 days using the app
April 4, 2024

Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!

MintKeeper
United Kingdom
7 days using the app
March 20, 2024

I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!

Wikari
Spain
About 1 month using the app
March 31, 2024

The customer service is very soon and useful, and the free plan is very enough for the small business

77PAWS
Australia
18 days using the app
March 27, 2024

Great service and response time. Has a page with with instructions for any issue you may have.

TippmannParts
United States
29 days using the app
February 4, 2024

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

My Buddy Gard
Australia
29 days using the app
March 28, 2024

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

HOME
United States
26 days using the app