Joy: Rewards & Loyalty Program

Joy: Rewards & Loyalty Program

Reviews (1,661)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly praise this loyalty program app for its easy setup and management of rewards systems. It features a user-friendly interface that allows for customization to meet specific brand needs, enhancing customer engagement. The app integrates well with other products and supports efficient management of loyalty points and rewards. Merchants also commend the responsive and professional customer support team for providing quick solutions and clear guidance.

July 17, 2024

A Huge Thank You to Tiana of the Joy Loyalty Program!

Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve.

My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.

KIKOPALS
United States
2 days using the app
May 20, 2024

Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store

Brew Simply Co.
Singapore
18 days using the app
May 16, 2024

Amazing customer service! Good price.

Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.

5/5

FallenFront
New Zealand
22 days using the app
June 5, 2024

I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.

Desert Rose Crystals
New Zealand
1 day using the app
June 11, 2024

Audrey did a great job answering my questions and was very quick to respond.

Yahara Chocolate
United States
12 months using the app
August 8, 2024

Customer Service is top notch! Excellent experience with them, highly recommend!

EvelynGoldJewels
United Kingdom
8 days using the app
August 27, 2024

Easy to use and live chat is always helpful, I spoke with Tiana and she was great!

HEATWAVE
New Zealand
About 1 month using the app
June 9, 2024

I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.

DVA home
United Arab Emirates
6 months using the app
June 30, 2024

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps

HairReve
Philippines
2 months using the app
May 15, 2024

I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!

Kicks Generation Toys
United States
18 days using the app