Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reliable and user-friendly loyalty program features. They praise its seamless POS integration, quick customer support, and affordable pricing. The rewards program is noted for boosting customer loyalty and sales. Merchants also value the customization options, especially in the Premium plan, and the app's capacity to handle large customer bases and unlimited orders. The live chat feature for quick issue resolution is also highlighted.

August 11, 2023

I was having an issue with the Joy App not showing up on my website. Jasmine was so nice and helpful. She immediately knew what the problem was and quickly resolved my issue. She even went above and beyond by offering me a free upgrade, so that I can try it out. Thank you so much Joy and Jasmine for all your help.

MY CoCos Girl
United States
25 days using the app
Edited December 19, 2022

Really Good Services! The Assistant that Helped me was Kind and Clear! App is Simple to use and The Free Basic Plan is a Good Option for Small Store Looking to Grow Up.

4 months using the app
Edited July 1, 2023

I chatted with Juliana today and she was super helpful! We are just getting started with Joy after using another program for many years! I cannot express how easy it was to get my questions and concerns addressed quickly. Really a good start to what I hope will be a great addition to our customer's experience.

Deb & Co. Boutique
United States
About 2 months using the app
May 27, 2023

Just don't know how to describe it but this app on the bottom line is the best app the really helped me a lot and even helped me put the widget icon where I wanted with the help of the developers team I didn't need to do anything!!!!!! thank you very much!

1 day using the app
July 22, 2023

I had trouble embedding the app with my store, but the customer service chat team helped me out real quick through their chat. They responded to me realtime and fixed my online store issue in few minutes. Thanks to Lydia and William. Thank you very much guys. I really appreciate it.

United Kingdom
1 day using the app
January 21, 2023

Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.

Shear Grace Boutique & Salon
United States
21 days using the app
August 28, 2023

So far so good! I just set things up in about a half hour. The tech support agent was able to answer my questions really fast too! I am excited for my Customers to start seeing their points add up!

Sugar Shack Bake Shoppe
About 1 hour using the app
June 27, 2023

So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!

Rice Road Greenhouses
16 days using the app
August 7, 2023

Such an amazing experience from set up till the end. Hana from the customer service helped me when needed and response was very prompt. You never need to worry about being stuck the support is very good.

Her Fashion
United Kingdom
About 1 hour using the app
Edited March 2, 2023

the set up was quite easy thanks to abby, i will come back and make another review when its put in place

Da professional
St. Martin
About 1 year using the app