Reviews (1,977)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

January 7, 2025

Thank you Audrey & Doris for your fast support! You are amazing!

Albagame
Albania
4 months using the app
February 15, 2025

Fast response from Haha. thank you Haha

Smart Living Gallery
Singapore
6 months using the app
December 18, 2024

L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.

La Natura Casa
Canada
About 1 year using the app
November 26, 2024

What a great support, thank you very much Hana for the support. I really appreciate it?

Honesty Sales U.K
United Kingdom
11 months using the app
December 1, 2024

Enjoyed the functionality and depth of the features. I was able to set up my coffee club membership tiers and add start up points, bonus points and discounts for each tier. I was also able to customize member widget based on the tier. I totally loved the loyalty page that you can set up on the website , looks amazing. Excellent customer support by Alyssa, Jasmine and other support team! Amazing tech support by Nolan with in depth knowledge of the various aspects of the app and rewards program. Looking forward to reaping full benefits of the program and the app. Thank you Joy rewards and Loyalty program.

Fresh Brew Cafe
United States
5 days using the app
December 5, 2024

I was helped by Hana. She was very nice and give me support imediately.

FreshMate
Chile
4 months using the app
December 29, 2024

The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional

DK-SILKSILKY
United Kingdom
6 months using the app
December 24, 2024

Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far

Think Batik
Singapore
6 months using the app
December 5, 2024

Joy is an awesome program. Sonny helped me when I had questions and concerns.

Hello Beautiful Boutique
United States
Over 1 year using the app
December 2, 2024

Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes

Barefoot Junkie
United Kingdom
3 days using the app