Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and quick setup. They value its features like a rewards system, referral program, and customization options. The app's user-friendly interface and smooth functionality are praised, along with its responsive 24/7 customer service. Merchants report increased customer loyalty and engagement, and find the tracking and reporting features useful for measuring program effectiveness. The app's POS integration and compatibility with other platforms are also appreciated.

March 18, 2024

I have encountered a problem that has caused the backend of this plugin to fail to open.

Received an error response (430 undefined) from Shopify:
If you report this error, please include this id: 98a7f5dd-29be-4c3b-b41f-de918e8005b6-1710748391

Cehoir
United States
17 days using the app
March 31, 2024

Excellent customer service. Highly recommend this app.

The Bean Workshop
United States
About 1 month using the app
February 13, 2024

Absolutely phenomenal app! Setting it up was a breeze, and it boasts all the essential features you'd anticipate from a top-tier rewards and loyalty app. Special thanks to Hana for her invaluable assistance throughout the process. Couldn't be happier with the seamless experience and outstanding customer support!

Sexy Emporium
United Kingdom
About 2 months using the app
January 24, 2024

Thank you Hana, it was a pleasure working with you and the dev team, which solved my problem real quick and in a satisfying way! good to have you <3

V24
Austria
About 2 months using the app
April 11, 2024

Joy is a great app, just not the one we require for our use case.

The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.

Zebra Skimmers Store
United States
2 days using the app
March 9, 2024

it was so nice talking with Emily one of the group members of this astonishing project and assistant team, i really enjoyed more creating content to my audience and with them i have greater hope on the long run, now i have a clearer vision and greater motives to expand further, The customer service is just excellent , just worth the try.

Rise Lovely Surprise
Spain
About 7 hours using the app
March 26, 2024

ester molto brava e gentile

Le Chicche Fashion Roma
Italy
About 1 year using the app
March 2, 2024

Great platform, great PERSON - Hana, thank uoy for your help.

Angelot
United Kingdom
About 2 months using the app
March 27, 2024

Extremely easy to set up. Prakash is very helpful and the import process was quick and simple. Can't argue with the price point either!

Barrister and Mann LLC
United States
1 day using the app
January 25, 2024

Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!

SAIID | AKPH OFFICIAL STORE
Hungary
29 days using the app