Reviews (1,982)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

November 3, 2024

love it, easier to use and better for me to start with than the other app I was using at first which left me a bit overwhelmed. Their customer service is amazing! I was talking to Damian whenever I had a question and he answered immediately and helped me out with everything. Recommend to everyone! :)

Imaginedprints
Belgium
About 2 months using the app
December 6, 2024

Abby was super amazing and helping me, very speedy and very helpful and polite thankyou Abby! x

Thornton’s VIP Princess Boutique
United Kingdom
About 1 year using the app
December 23, 2024

Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.

veloToze
United States
About 7 hours using the app
January 13, 2025

loved the knowledge of the executive and patience

Team Naach
India
11 months using the app
December 11, 2024

App is miles better than any app out there and the support by Hana is amazing!

Spielefürst
Germany
About 1 month using the app
January 10, 2025

Hana's service is perfect.

kosblingstore
United States
Over 1 year using the app
February 1, 2025

so far so good! Audrey has been super helpful to customize a lot of things for us!

Inaury
United States
1 day using the app
December 11, 2024

Hana was wonderful in satisfying my requests in some customization. Awesome job!!!

Stride Yoga
United States
About 1 month using the app
November 24, 2024

So far so good! Little bit of a learning curve, but the support team has been absolutely wonderful. It's 2AM where I am, and Damian was quick to respond and answer my questions. I feel confident that we made the right choice with Joy.

Tasha's Top Frames
Canada
8 days using the app
January 16, 2025

The support service in the person of Audrey and Raymond helped us very well with importing customers from another loyalty program, saving our customers time and nerves. Thanks to them!

Rumex US
United States
1 day using the app