Joy: Rewards & Loyalty Program
Reviews (1,576)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!
Hana is the best
Very good and fast support team, Audrey especially does her best to find quick solutions to various problems!
Prakash was super helpful, really good experience resolving my issue
I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!
The experience was great and the customer service Hana was prompt in her responses
ótimo aplicativo! mesmo a versão gratuita tem todas as funcionalidades que precisa para funcionar perfeitamente. o visual é intuitivo e muito bonito, e o atendimento é rápido e muito preciso. recomendo!
All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.
Maison from the support was amazing. That seamless process of having all my questions answered and issues resolved was second to none. Can recommend more. Thank you again Maison.
Easy to setup, works great and integrate perfectly with little effort to our store. Big thank you to Hana for helping me with the setup, she was very friendly and eager to help. I would recommend this app without hesitation!