Reviews (1,582)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.

February 28, 2024

great customer service - always happy to help

Noble Aroma
United Kingdom
2 months using the app
February 2, 2024

The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem.
We recommend this app.

Shibui
Italy
About 1 year using the app
March 29, 2024

joy's team member: hana, esther, and tony give us best support to properly established their app on my website. thank joy team! and keep it up for others.

Eindiawholesale
India
About 6 hours using the app
June 18, 2024

Nolan was great. He got me through the entire process of setting up my rewards program. Good app and good service.

Beauty Arena Secrets
United States
34 minutes using the app
June 2, 2024

Mia was great, very friendly and knowledgeable. I would definitely recommend.

Sweetie Shoppers
United States
About 3 hours using the app
March 2, 2024

Great platform, great PERSON - Hana, thank uoy for your help.

Angelot
United Kingdom
About 2 months using the app
March 7, 2024

response quick and resolve my problem.

J Mart
New Zealand
5 months using the app
March 15, 2024

My store needed a loyalty app with a rewards system that was easy to use.Joy met my needs. I had some problems with the operation, I contacted their customer service to find out how to set it up and Lydia helped me a lot with my doubts and questions, thank you very much.

PUG258Y
United States
About 2 hours using the app
February 8, 2024

Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.

Beautifymybodyllc
United States
2 months using the app
March 4, 2024

Just installed the app amazing tech amazing UI and amazing support love the app and team

Fans Army
India
29 days using the app