Reviews (1,723)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app highly beneficial for boosting customer loyalty and engagement, with a free tier offering substantial features. The loyalty points system aids in retaining customers and encouraging repeat purchases. The app's extensive customization options allow merchants to tailor rewards programs to their brand's needs. It is user-friendly, easy to set up, and integrates seamlessly with Shopify stores and other tools. The app is reliable, with minimal issues, and the customer support team, including members like Hana, Tiana, and Audrey, is frequently commended for being responsive and helpful.

September 21, 2024

Great app and super fast assistance! Great team

Yummy Beauty
Italy
About 15 hours using the app
Joy Loyalty replied September 25, 2024

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.

May 6, 2024

great app, easy to set up. Chin was really helpful as well

ehm accessories
Malaysia
9 months using the app
May 30, 2024

After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.

BaseStyl
Canada
4 days using the app
June 12, 2024

I am new to the app and it seems great. Hana helped me in literally 3 minutes. So helpfull

MEXICOUTURE
Mexico
About 16 hours using the app
July 4, 2024

amazing help from the team.
Great app

My Store
Austria
2 days using the app
August 30, 2024

great support, very helpful, tiana was great

HomeBless Apparel
United States
About 7 hours using the app
Joy Loyalty replied September 4, 2024

Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊

July 3, 2024

Lydia was wonderful and she helped me so quickly! I really appreciate all the help.

The Crafty Lemon Co.
United States
About 3 hours using the app
April 17, 2024

I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!

Indigo River & Co.
United States
7 months using the app
September 4, 2024

great app and the asistent tiana was great and helped me in everything i needed

RiftGlow
Israel
About 1 hour using the app
Joy Loyalty replied September 8, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tiana was able to assist you with everything you needed. If you have any more questions or need further help, don't hesitate to reach out. We're here to support you!

July 1, 2024

Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!

Higismart
Portugal
About 3 hours using the app