Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

September 21, 2024

Tiana was very very helpful and fast. Thank you

FormTech
New Zealand
About 23 hours using the app
Joy Loyalty replied September 25, 2024

Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!

July 16, 2024

Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!

Vuur & Rook
Netherlands
11 days using the app
October 2, 2024

Today, I installed two apps from Avada i.e. Air and Joy. Thanks to the excellent support received from HANA.

DEEPA

TULIP N TURTLE
India
About 2 hours using the app
Joy Loyalty replied October 7, 2024

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you’ve had a great experience with both the Air and Joy apps, and that Hana was able to provide excellent support.

If you need any further assistance or have any questions, feel free to reach out. We’re here to help!

July 22, 2024

This is the best loyalty and rewards program on the market. Value for money, great features, affordable and the customer service is excellent!

Keep up the great work :)

Conquest Coffee
Australia
5 days using the app
August 26, 2024

quick response and keen to help.

Shary Australia
Australia
3 months using the app
Joy Loyalty replied September 5, 2024

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.

If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!

July 31, 2024

Kevin was amazing and very patient to solve my needs!

Houston Habitat ReStore
United States
About 2 months using the app
October 30, 2024

Hana has been fantastic to work with. Quick response with easy to follow instructions. Thank you. We look forward to working with the team at JOY

Ignight Me
Australia
38 minutes using the app
July 30, 2024

Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.

Quality Approach Fashion
United Kingdom
1 day using the app
September 4, 2024

Assistenza meravigliosa! Velocità di risposta molto elevata!
Lydia ha risposto a tutti i miei dubbi e le mie domande, guidandomi nella completa configurazione! Estremamente preparata e professionale! 10+

beaquaculture
Italy
9 days using the app
Joy Loyalty replied September 8, 2024

Grazie mille per il tuo fantastico feedback! Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con la nostra assistenza e che Lydia ti ha aiutato a configurare tutto con professionalità e competenza. Apprezziamo molto il tuo entusiasmo!

Se hai altre domande o hai bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti!

July 2, 2024

very good experience. Especially there customer support person Judy helped a lot !

Eyeshades.pk
Pakistan
3 months using the app