Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

July 24, 2024

Tiana helped me a lot and were very kind. The app also successfully increased orders.

cheerspopsmyshop
Malaysia
About 1 month using the app
July 30, 2024

Great app, support team amazing, especially Tiana. Thank you guys

Pusy beauty
United Arab Emirates
18 days using the app
June 28, 2024

Tiana resolved my issue within minutes. Very great customer service received from her. Thank you!

Hand Held Legend
United States
9 months using the app
October 29, 2024

Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.

Collector's Kingdom
Canada
About 3 hours using the app
November 2, 2024

The Avada Loyalty Program on Shopify is a powerful tool for boosting customer retention with customizable rewards, referral options, and VIP memberships.

Thanks to Hana for her exceptional support in making the setup easy and effective!

SPINGHAR
United Kingdom
About 1 hour using the app
September 29, 2024

Hana has done a very good job on helping me out with the installation of the app. She has aswered really fast and was could answered any of my questions.

5/5

Runaway
Germany
About 1 hour using the app
Joy Loyalty replied October 1, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Hana provided you with excellent support during the installation process and was able to answer all of your questions quickly. We’ll be sure to share your kind words with her!

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

September 1, 2024

Pamela was extremely helpful in getting our ap set up. She helped with importing our customers and points and helping navigate the app to set it up for use.

Gam3 Escape
United States
About 3 hours using the app
Joy Loyalty replied September 4, 2024

Thank you so much for your kind words! We're thrilled to hear that Pamela was able to assist you in setting up the app, importing customers and points, and helping you navigate everything smoothly. If you need any further assistance, feel free to reach out – we're here to help! 😊

August 9, 2024

very extensive features & amazing support

Girltime Beauty
Singapore
About 2 months using the app
October 27, 2024

Hana was great!! got me all set up and everything woking. looking forward to trying the app now :) 10/10

Crowned by Royalty
United Kingdom
37 minutes using the app
Joy Loyalty replied October 29, 2024

Thank you so much for the awesome review! 🌟 We're thrilled to hear Hana got you all set up smoothly. We can’t wait for you to dive into the app and see everything it has to offer. If you ever have any questions, just reach out—our team is here to help! 😊 Enjoy using the app!

September 21, 2024

Tiana was very very helpful and fast. Thank you

FormTech
New Zealand
About 23 hours using the app
Joy Loyalty replied September 25, 2024

Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!