Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
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A Huge Thank You to Hana and William of the Joy Loyalty Program!
From the get-go, they impressed me with their professionalism. They were attentive, understood my requests patiently, and most importantly, understood what I was trying to achieve.
Now, my situation wasn't exactly straightforward, and it took some time to untangle everything. But Hana and William? Not a single sign of frustration. They were the picture of calm and patience, asking all the right questions to get a clear understanding. They never rushed me, and that made all the difference.
In the end, their dedication paid off in a big way! They were able to solve my issue completely, and I walked away with exactly what I wanted. Talk about a win-win!
Hana and William, you are true assets to the Joy loyalty program. Keep up the fantastic work! You both deserve a raise (and maybe a spa day – you earned it!)
Thank you so much for your kind words and detailed feedback!
We’re delighted to hear that Hana and William made such a positive impact on your experience with the Joy Loyalty Program. Their dedication and professionalism truly make a difference, and it’s wonderful to know that they were able to address your needs effectively and patiently.
We’ll make sure to pass along your compliments to Hana and William. Your appreciation means a lot to us, and we’re thrilled that you’re satisfied with the outcome.
If you need any further assistance or have additional questions, please don’t hesitate to reach out. We're here to help!
Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.
Customer support is good & Not too much for the better plans and a free to use option and easy to learn how to use. as i do with my website. A woman name lydia helped me and was kind.
Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.
Adds value to my store and my customer experience. Like the features.
It's a great app with a fantastic customer service.
Tiana was a wonderful help.
I recommend.
Thank you for your wonderful review! We’re thrilled to hear that you think our app is great and that Tiana was able to provide fantastic assistance. We truly appreciate your recommendation. If you need any further help, please don’t hesitate to reach out.
Audrey was a big help in getting through some obstacles. Can't wait to see our shop grow thanks to Joy!
Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
responds quick