Joy: Rewards & Loyalty Program
Reviews (1,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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My store needed a loyalty app with a rewards system that was easy to use.Joy met my needs. I had some problems with the operation, I contacted their customer service to find out how to set it up and Lydia helped me a lot with my doubts and questions, thank you very much.
Amazing and simple to use app. Thanks to Mia for guiding me on how to use the program.
Just installed the app amazing tech amazing UI and amazing support love the app and team
Assistance was really great at the first doubt I had. Prakash did it immediately and helped me a lot! Great app. Great support.
Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.
Assistance super réactive. Merci à Tiana et Toby pour leur aide dans le chat !
Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!
I got great customer service from Pamela
awesome
TS was very quick to respond to setup problems and Audrey was very patient to help solve them.
Intending to subscribe and was exploring the app, Esther was great in assisting to my queries and very responsive
Thumbs up to the before-sale service!
The app is also very user-friendly and even for the free plan you have many things to explore and trial, will be upgrading soon, thanks team!