Reviews (1,959)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and sales through repeat purchases. They appreciate its user-friendly setup, seamless Shopify integration, and customizable features that match store branding. The analytics tools are valued for tracking loyalty program performance, and the Point of Sale support enhances its utility. The support team is praised for being responsive and knowledgeable, assisting with setup and troubleshooting.
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Absolutely thrilled with the support Audrey and Hana provided for our Loyalty Point page setup! They were incredibly responsive and patient, even when I struggled with adding the blocks. Audrey jumped in right away, added the necessary elements, and was so kind throughout the process. The app itself is fantastic and so easy to use.
And as it turned out, I needed some extra help later on (of course!). Audrey and Hana didn’t miss a beat—they were quick, accommodating, and went above and beyond with some custom coding to make sure the widget functioned perfectly on my page. I can't thank them enough for their exceptional support!
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the Joy App and that you found it easy to customize for your brand. Audrey will be so glad to know that her assistance made such a positive impact on your experience. We appreciate your recommendation and are committed to providing affordable solutions for small businesses like yours. If you ever need anything else, don’t hesitate to reach out!
The support service in the person of Audrey and Raymond helped us very well with importing customers from another loyalty program, saving our customers time and nerves. Thanks to them!
I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise).
The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our support team, including Sonny, Emily, Alyssa, Kevin, Tracy, and Hana. We strive to provide prompt and knowledgeable assistance, and it's great to know that we met your expectations without the hassle of repeating your issues.
We're also glad you find our features comprehensive and user-friendly. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!
Diese App macht das Sammeln und Einlösen von Punkten super einfach. Das Design ist übersichtlich und intuitiv, und ich habe immer den perfekten Überblick über meine Prämien. Besonders die exklusiven Angebote und Updates sind ein tolles Extra. Absolute Empfehlung!
Hana has been a great help! I am very impressed and grateful. Thank you Hana! The app also looks really good
Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
The support service is great, and the supporter Hana is a great assistance.
thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!
Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it offers. We're confident that these tools will help you retain your customers effectively. If you have any questions or need further assistance, feel free to reach out. Wishing you lots of success with your orders, and we hope you enjoy all the benefits of the paid plan when the time comes!
I needed to contact support to configure the app, I found "Hana" very kind and helpful, who solved my problems in a short time.
I had an excellent experience using the app, and the support I received was top-notch. Audrey, in particular, was incredibly helpful and provided quick responses to all my questions. Thanks to her assistance, I was able to integrate the app seamlessly and start using it without any issues. I’m very grateful for her support, and I would definitely recommend this app to others!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with the app and that Audrey was able to assist you so effectively. It's great to know that the integration process was smooth, and your kind words mean a lot to us. If you ever need further assistance, feel free to reach out. We appreciate your recommendation and look forward to continuing to support your success!