Reviews (1,765)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its effectiveness in boosting customer engagement and retention, noting its cost-efficiency and robust features, even in the free tier. The app is user-friendly, offering extensive customization options and seamless integration with Shopify's POS. It is praised for reliable performance and responsive customer support, with staff members like Tiana, Hana, and Audrey receiving special mentions for exceptional service. Merchants report significant enhancements in customer loyalty and business operations, making it a favored choice among Shopify store owners.
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Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
Audrey has been very responsive and helpful. She seemed very knowledgable and patient.
Thank you for your kind feedback! We’re delighted to hear that Audrey was responsive, helpful, and provided knowledgeable support. We strive to offer the best experience for our customers, and it’s great to know Audrey met your expectations.
If you need any further assistance, feel free to reach out anytime!
They team at Joy Rewards is such amazing people to work with. Every time I reach out to them for any query, they always came back with a resolution. A special shoutout to Hana and Nikita for great setup help. Will definitely recommend them. As their products are great too.
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Great app! It has depth and very customizable. We can translate all of our "text" to Hungarian. The team behind is very reliable, and they have very fast response time. They can also make customisations for us!
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Mindenkinek csak ajánlani tudom, szuperül testre lehet szabni és minden szöveget le tudtunk benne fordítani Magyarra. A csapat az app mögött nagyon reszponzív és segítőkész csapat van. Emelett ha valamilyen egyedi kinézetet szeretnél abban is tudnak segíteni.
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the app and finding it customizable to your needs, especially with the ability to translate everything into Hungarian.
Our team is dedicated to providing reliable support, and it’s great to know that our quick response times and customizations have been helpful for you. If there’s anything else you need or any new features you'd like to see, please don't hesitate to reach out. We're here to ensure your experience remains top-notch!
Thanks again for your kind words and support!
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
functions are great for store, and the their assistance is helpful to set up my loyalty program
Thank you for your kind words! We're thrilled to hear that you're finding the functions useful for your store, and that our team was able to assist you with setting up your loyalty program. If you need further help or have any questions, feel free to reach out anytime!
Just started using the loyalty program after testing multiple others. Great value and fantastic support and onboarding help from Hana and Anivia. :)
Thank you so much for your wonderful review! We’re thrilled that you chose our loyalty program after testing others and found great value in it. It's fantastic to hear that Hana and Anivia provided you with excellent support and onboarding assistance.
If you need any further help as you continue using the program, don’t hesitate to reach out—we’re always here for you!
Best regards,
Easy to use and live chat is always helpful, I spoke with Tiana and she was great!
Thank you for your kind words and for taking the time to leave a review!
We’re thrilled to hear that you found the app easy to use and that Tiana provided excellent support. I’ll be sure to pass on your compliments to her.
If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.
app user-friendly and that it offers the right options for a great loyalty and rewards program. It's also fantastic to know that Audrey provided exceptional support, showing kindness, patience, and willingness to assist with your configuration needs.
Your feedback truly means a lot to us, and we’re honored to be one of your top app choices!
If you need further assistance, feel free to reach out anytime—we’re here to help.
Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!
Thank you for your kind words! We're delighted to hear that Hana was able to resolve your issue quickly and professionally. We strive to provide excellent support, and it's wonderful to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. Thanks again!