Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,872)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.
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Good service, very fast answers. Tiana does a great job!!!
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.
If you need anything else, feel free to reach out. We're always happy to help!
Hana has been super helpful with my onboarding experience. Cant wait to reward my customers!
Absolutely thrilled with the support Audrey and Hana provided for our Loyalty Point page setup! They were incredibly responsive and patient, even when I struggled with adding the blocks. Audrey jumped in right away, added the necessary elements, and was so kind throughout the process. The app itself is fantastic and so easy to use.
And as it turned out, I needed some extra help later on (of course!). Audrey and Hana didn’t miss a beat—they were quick, accommodating, and went above and beyond with some custom coding to make sure the widget functioned perfectly on my page. I can't thank them enough for their exceptional support!
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the Joy App and that you found it easy to customize for your brand. Audrey will be so glad to know that her assistance made such a positive impact on your experience. We appreciate your recommendation and are committed to providing affordable solutions for small businesses like yours. If you ever need anything else, don’t hesitate to reach out!
Absolutely fantastic experience with Hana from the support team! From the moment I reached out, she was incredibly attentive and knowledgeable. Hana took the time to understand my concerns and provided clear, effective solutions. Her friendly demeanor made the entire process stress-free. It’s rare to find such dedicated support staff. I truly appreciate her help and would highly recommend her to anyone in need of assistance. Five stars well deserved!
Thank you so much for the glowing review! We’re thrilled to hear that you had such a fantastic experience with Hana. It’s wonderful to know she was attentive, knowledgeable, and made the process stress-free for you. We’re incredibly proud of our support team, and we’re so happy to hear that Hana provided the five-star service you deserve. If you ever need anything else, we’re here to help!
I'm very happy with the Joy App so far, I could customise it to suit my brand which I love.
Audrey was so helpful and kind and appreciate her super fast assistance, I don't think I've had any help as fast as this before.
I highly recommend the Joy app, and one last thing it is a lot more affordable for small start out businesses like mine than other apps.
Thank you for sharing your experience! We're delighted to hear that you're enjoying the Joy app and that the customization options are helping you bring out your brand’s personality. It’s wonderful to know Audrey’s assistance made such a positive impression; we’ll be sure to pass along your kind words!
We’re thrilled to support growing businesses like yours with affordable options, and we’re here anytime you need us. Thank you again for recommending Joy – wishing you continued success! 🎉
Great app, lots of features and customizations to choose from. We were confused about a few things, but contacting support was quick, and Audrey was very patient and helpful, going above and beyond to resolve our concerns. We're still on the free plan, but will definitely upgrade to unlock even more features!
Thank you so much for your kind review! We're thrilled to hear that you're enjoying the app's features and customizations. It's great to know that Audrey provided the support you needed and helped clarify any confusion. We’re excited to hear that you’re considering upgrading, and we’re here to assist you every step of the way as you unlock more features. If you have any further questions, feel free to reach out again!
Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !
Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊
Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)
Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)
Enjoyed the functionality and depth of the features. I was able to set up my coffee club membership tiers and add start up points, bonus points and discounts for each tier. I was also able to customize member widget based on the tier. I totally loved the loyalty page that you can set up on the website , looks amazing. Excellent customer support by Alyssa, Jasmine and other support team! Amazing tech support by Nolan with in depth knowledge of the various aspects of the app and rewards program. Looking forward to reaping full benefits of the program and the app. Thank you Joy rewards and Loyalty program.