Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,938)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

June 13, 2023

Great app! Jasmine and the team over at Joy have it figured out. Great Product and even better support!

Highspots.com
United States
5 months using the app
May 25, 2023

Thanks for Esther's help. Rapid response! The problem is that Shopify is asking for 100 characters review.

Nature's Basket - NZ
New Zealand
5 months using the app
August 8, 2023

Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!

Sonique Saturday
United States
5 months using the app
December 7, 2023

L'application fonctionne bien et répond à mes besoins. J'ai eu quelques problèmes, mais le service client a été courtois, très rapide et efficace.

Ecogriffe
Canada
5 months using the app
April 30, 2022

Thank you to Marcus who provided excellent help with helping to naviagate this site. It was actually very easy.

Timeless Reflections LLC
United States
5 months using the app
January 15, 2022

I love this app I use it for my online boutique it is sooooo easy to use customer service is fast and very helpful.

LaReine Maria
United States
5 months using the app
Edited December 30, 2021

Easy set up, love the support , they are super fast with responding to you, New stores download now!

BuhBeez Shop
United States
5 months using the app
November 2, 2023

Great App, quick responses and always able to sort out any problems
Abby was a very supportive customer rep

TARS Clothing Store
United Kingdom
5 months using the app
January 25, 2022

liz is good and effective ; she is responsive and able to solve my issues fast.. thank you to her..

Mr Problem
Malaysia
5 months using the app
July 2, 2022

Emily helped me out so much! She was very kind and pointed out more than what I even asked about! This was an excellent first time engagement!

BLUSH
United States
5 months using the app