Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,938)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

April 1, 2022

I'm just starting my Rewards program for my soaps and scrubs. I installed Joy, which was very easy to do. The setup process is simple and clean, and took me less than 20 minutes to get my brand colors set and my rewards all set up. Esther was very helpful in unlocking the pre-made rewards levels and in removing the Avada branding. This is great for someone who is just starting a rewards program for the website.

Holder Handmade
United States
4 months using the app
Edited January 29, 2022

Literally works perfectly. First time I've ever had such a good experience with this type of plugin (for free!). I had a custom request and their support team (Drake) knew what I wanted and did it right away. So impressed.

Les Coeurs Sauvages
United States
4 months using the app
August 2, 2022

I just love how quick and easy it was to set up on our Lulu's Moon Spark website, Marcus helped me every step of the way! Super easy!!! Highly recommend!

Lulu's Moon Spark
United States
4 months using the app
December 18, 2022

6 out of 5 stars! Fantastic app and absolutely professional team members who provide prompt and friendly service. One quick message and my enquiry was sorted with their tech support assistance! well done! :)

Holistic Aromatherapy
Australia
4 months using the app
September 11, 2023

Hana, the Joy Whisperer of Loyalty Apps
When I reached out for help, Hana didn't just solve my problem, she practically tap-danced her way into my heart with her tech-savvy prowess. It's like she spoke fluent "App-nese" and had secret handshakes with my shopify website
she was so helpful that I half-expected her to pop out of my screen with a virtual high-five.
So, thank you, Hana, for making my Loyalty App experience a joyful adventure. You're the real MVP.

Union Soul coins
United States
4 months using the app
October 25, 2022

This app is exactly what I was after! It is easy to use and Hana helped me set up everything. They were very easy to talk to and set everything up very quickly. Literally took me a few minutes to set everything us, including customizing the colors to match my theme and changing the reward points.

Evoke Me
New Zealand
4 months using the app
March 7, 2023

This is the only app that has conditions in rewarding points. You can restrict points based on tags/product titles and more.

Also support is quick and helpful!

DragonphoenixInn
Greece
4 months using the app
April 17, 2022

Friendly UI with simple to use functions. Also, best live service I have seen so far with live chat staff Roger. Highly recommend.

PUZZMATE
Hong Kong SAR
4 months using the app
August 14, 2023

I've found the app to be just what I need allowing me to give customers the ability to accrue points and see them in their account. The set up support I received from Juliana and Hana was so speedy and really helpful, Juliana helped me with set up and Hana fixed a quick issue I had. So happy with the support

Boujee Kitchen House
United Kingdom
4 months using the app
Edited October 22, 2022

Very easy to set up and fast and helpful customer service from Jasmine and developer Gideon! Had an issue where the pop up wasn't installed properly but they quickly fixed it for me on the live chat (on a Saturday morning).

HUH. Store
United Kingdom
4 months using the app