Joy: Rewards & Loyalty Program
Reviews (1,575)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of use, and seamless rewards management. They value its customization options, referral program, and customer balance downloads. The customer service is often praised for its responsiveness, with team members frequently recognized for their assistance. Merchants report increased customer engagement and retention due to the app's features. Its tracking and reporting capabilities are also appreciated. Some suggest improvements like points activity downloads and scheduled customer balance backups.
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The experience was great and the customer service Hana was prompt in her responses
All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.
The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem.
We recommend this app.
Maison from the support was amazing. That seamless process of having all my questions answered and issues resolved was second to none. Can recommend more. Thank you again Maison.
great service by Hannah, very prompt in getting back to me
great customer service - always happy to help
Très bonne application que je recommande, le sav est top
Tiana, was great. She answered my questions and fixed my concern. I am pleased.
As soon as I dowloaded the APP I was created by a real live rep. It is not an AI generate response. I love the fact that this app has a live person response within seconds. Audrey was super helpful and very patient in helping explain some misunderstandings.
I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.