Reviews (1,961)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and sales through repeat purchases. They appreciate its user-friendly setup, seamless Shopify integration, and customizable features that match store branding. The analytics tools are valued for tracking loyalty program performance, and the Point of Sale support enhances its utility. The support team is praised for being responsive and knowledgeable, assisting with setup and troubleshooting.

October 21, 2024

I had an excellent experience using the app, and the support I received was top-notch. Audrey, in particular, was incredibly helpful and provided quick responses to all my questions. Thanks to her assistance, I was able to integrate the app seamlessly and start using it without any issues. I’m very grateful for her support, and I would definitely recommend this app to others!

IAC
Türkiye
21 days using the app
Joy Loyalty (by Avada) replied October 23, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with the app and that Audrey was able to assist you so effectively. It's great to know that the integration process was smooth, and your kind words mean a lot to us. If you ever need further assistance, feel free to reach out. We appreciate your recommendation and look forward to continuing to support your success!

January 2, 2025

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

Neo-Derm
United Kingdom
About 3 hours using the app
January 18, 2025

Abby was amazing, quick, and responsive. I appreciate the immediate online support this helps small business owner expand their business quickly without the hassle of feeling alone! Great App

MELABUTTA
United States
About 2 hours using the app
November 13, 2024

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

THE LIMELY
Japan
7 days using the app
November 2, 2024

The Avada Loyalty Program on Shopify is a powerful tool for boosting customer retention with customizable rewards, referral options, and VIP memberships.

Thanks to Hana for her exceptional support in making the setup easy and effective!

SPINGHAR
United Kingdom
About 1 month using the app
January 28, 2025

Joy has been a fantastic app for setting up my loyalty program on Shopify. It's easy to use, customizable, and fits perfectly with my store's needs. The features are straightforward but effective.

A big thank you to Hana, who made the whole setup process smooth and stress-free. She was incredibly helpful, answered all my questions.

If you're looking for a reliable loyalty program with great support, Joy is definitely worth trying!

Canine Aqua Splash
United Kingdom
About 1 hour using the app
November 3, 2024

I've started using the Joy loyalty app, which offers numerous features. While implementing Joy (as I transition to a new loyalty system), I've received excellent support from the Joy team. I'd particularly like to thank Damian and the entire crew for their assistance.

PLATINUM
Slovenia
10 days using the app
December 9, 2024

Prakash Is a LIFESAVER and I cannot wait to grow my business with the help of JOY! (:

The Gas Station Tx
United States
6 days using the app
November 30, 2024

Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!

Minimalistic Budget
Canada
1 day using the app
December 4, 2024

Great app and support so far

bever-naturversand
Germany
10 months using the app