Reviews (1,476)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.
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Love this app! and Customer service is very fast and effective. Thank you so much Hana for helping me. She is very knowledgable and kind.
We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.
Hi Kaotic Kreations,
Thank you for your feedback! I'm glad Tracy was able to quickly resolve the issue with your customers' loyalty account access. Ensuring your customers ...
Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.
Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!
Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and ...
Ottima assistenza clienti, rispondo subito e ti aiutano a chiarire le funzionalità dell'app.
Hana a été parfaite, d'une aide précieuse, le tchat est très réactif, je recommande vivement
Still setting up the App but so far it's lived up to expectations from the functionality in the Free option. Customer support has been fantastic with assisting getting everything set up so far with Hana being very helpful.
By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.
Hi DR. HOODOO®,
Thank you for such a fantastic review! We're thrilled to hear you find Joy to be the most reliable and user-friendly rewards program on Shopify. I'll make ...
Audrey and Charles were both super helpful! I appreciated the prompt responses!
Unreal customer support from Hana, super friendly, efficient, and uses her initiative to help you set up and get the most out of the app
Excellent customer service from Hana from the get-go. App is really easy to use and offers heaps of great features at a great price point compared to competitors.
Hi Budget 4x4 Life,
Thank you for your fantastic review! I'm delighted to hear Hana provided excellent support right from the start. We work hard to make Joy both feature- ...