Reviews (1,488)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and retention, noting its easy setup and user-friendly interface. It features a points-based rewards system, referral programs, and customizable loyalty options. The variety of plans, including a free option, meets diverse needs. Customer support is praised for its responsiveness and ability to provide tailored solutions, enhancing the overall merchant experience.
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Ottima assistenza clienti, rispondo subito e ti aiutano a chiarire le funzionalità dell'app.
I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Hi Shayna Gibbons Keeley Boutique,
Thank you for your wonderful feedback! We're thrilled to hear Joy is proving both effective for your clients and user-friendly for your ...
It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.
Hello there,
Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards ...
Hana was super quick and efficient! She sorted things out for me immediately. Thank you :)
We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.
Hi Kaotic Kreations,
Thank you for your feedback! I'm glad Tracy was able to quickly resolve the issue with your customers' loyalty account access. Ensuring your customers ...
The store has been using Joy Rewards and recently upgraded,
Very nice APP,
Audrey was amazing.
Hi flashlightgo,
Thank you for your kind review! We're thrilled to hear you're enjoying Joy Rewards after your recent upgrade. I'll make sure Audrey knows her support was ...
Just getting set up. The instructions for setting up everything are great and the support from the wonderful folks at Avada has be excellent!
Hi Island Elixir Tea Company,
Thank you for your kind review! We're delighted to hear you're finding the setup instructions helpful and our support excellent as you get ...
Still setting up the App but so far it's lived up to expectations from the functionality in the Free option. Customer support has been fantastic with assisting getting everything set up so far with Hana being very helpful.
Audrey and Charles were both super helpful! I appreciated the prompt responses!
It's a great app. Good customer service