Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,874)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.
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Overall great app. Customer service is quick, responsive and personable (thanks, Prakash!)
Sometimes the POS integration is a bit buggy, but Shopify makes so many updates I imagine it's hard to keep things running smoothly. Love their new analytics, it seems like this team is working very hard to expand the app's capabilities.
Thank you so much for the great review, Sound Homebrew Supply Team! We're thrilled to hear that you're enjoying the app and finding our customer service helpful, especially with Prakash's support!
We appreciate your understanding regarding the POS integration. As you mentioned, with Shopify's frequent updates, we are constantly working to ensure everything runs smoothly. We're glad you love the new analytics, and rest assured, our team is continuously working to expand the app’s capabilities even further.
If you ever run into any issues, feel free to reach out. Thanks again for your support!
Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)
Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)
functions are great for store, and the their assistance is helpful to set up my loyalty program
Thank you for your kind words! We're thrilled to hear that you're finding the functions useful for your store, and that our team was able to assist you with setting up your loyalty program. If you need further help or have any questions, feel free to reach out anytime!
got help right away
Kevin's service is great, solved my problem, this plugin is very easy to use
Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!
If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!
Best regards,
HANNA PROVIDED GREAT SUPPORT
Thank you for your kind words! We're pleased to hear that Hanna provided great support and made your experience a positive one.
If you need any further assistance, feel free to reach out. We’re always happy to help!
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.
Thank you so much for your wonderful review! We're excited to hear that you launched your new loyalty program with Joy and that Kevin was able to assist you with your technical questions.
We’re glad our customer service team has been quick to respond, and we truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out—we're always here to help!
I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.
Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.
If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!
Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes
Great features. Prompt response, friendly and knowledgeable support. Special thanks to Hana.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the features and that our support team, especially Hana, could assist you promptly and effectively. We’re here anytime you need further help—thanks for being part of our community!