Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,939)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

March 30, 2023

Such an amazing app! Customer service is top-notch! Replied within minutes and helped fix whatever issues I had. Recommend!

MOD & TOD
New Zealand
4 months using the app
May 20, 2023

So far, the app has been easy to navigate & edit rewards. Esther from the Help center was very quick and helpful, she resolved a small issue i had within 5min which puts me at ease if i have any further issues/have any questions.

SaltnCo
New Zealand
4 months using the app
Edited July 18, 2022

It is free, simple and fast. Response to customer is also warmly and fast.
I hope It will be free for small business with additional new features :)

yawshweole
Myanmar (Burma)
4 months using the app
Edited June 9, 2022

I had a very wonderful experience with the chat agent named Emily. She was very quick in handling my questions and needs. She was also very proactive in helping me with upgrades. It is nice to receive wonderful customer service. That alone speaks volumes for this company.
Thanks again Emily!

Mischa Lottie
United States
4 months using the app
Edited July 25, 2022

J'ai été guidé pour quelques réajustements dans le programme de fidélité Joy Loyalty. J'ai été aidé en cela par votre collaboratrice qui répond au nom de Juliana. Merci beaucoup à toute votre équipe.

Les Magasins Clark'n™
France
4 months using the app
Edited January 18, 2023

Jasmine was very specific and identified my problem quickly, thank you for your patience with my issue today. I hope to interact with more individuals like yourself

Aljealli ventures LLC
United States
4 months using the app
February 13, 2023

En tant que utilisateur de Joy: Rewards, Loyalty Program, je peux dire que je suis très satisfait de ce programme. L'interface est facile à utiliser.
Je remercie Emily de son aide apporté et de ca réactivité

Pnda13
France
4 months using the app
December 7, 2023

Great app, user friendly, and most importantly.. GREAT SUPPORT!!
Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about.
Well done Joy, you've got the best team!

E-Grab
Lebanon
4 months using the app
February 7, 2023

I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store

Mi Juego Bonito
Spain
4 months using the app
Edited January 10, 2024

Emily was very helpful in answering my questions with the rewards program.

Superscript Comics and Games
United States
4 months using the app