Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,939)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

June 21, 2023

Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.

Zero Waste Co
Australia
4 months using the app
November 3, 2022

Amazing customer service! Abby went above and beyond helping me import my customer list! Highly recommend!!

doree's habit
Canada
4 months using the app
August 11, 2023

Have been using it for 5 minutes, had a issue but Hana managed to help me with it quick! Thank you Hana and the team. You guys rock!

Salman Baraghee
South Korea
4 months using the app
December 8, 2022

So far the app did not generate any benefits for the store, perhaps it takes some time for the customers to understand & acomodate with the loyalty programs or with referrals.
One aspect that the app lacks is full translation control. There are a few pieces of text that can't be translated.

All in all it seems to be a good app, let's see the benefits of it.
A good bonus is the response team which is very responsive and willing to help, I've discussed with 3 people already and they all helped a lot!

EWO Market
Romania
3 months using the app
February 22, 2022

The Service From Marcusssssss Is Great :) He Resolved My Question. I Love the App an him service. Thanks

Yarimar Rivera
United States
3 months using the app
April 29, 2023

La he instalado recientemente pero es bastante sencilla de usar, espero cumpla mi objetivo de aumentar conversiones. He tenido algunas dudas durante el proceso de instalación y me han asistido bastante rápido vía chat de la App. Agradezco mucho a Esther su rapidez en ayudarme.

The Pet Atelier
Spain
3 months using the app
December 14, 2023

I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.

FINDEAZY
India
3 months using the app
January 15, 2024

Great app that is relatively easy to set up and use. The online chat feature is great if you have any questions. Audrey, in particular, has been super helpful with excellent advice and great response times. Highly recommend :)

Kill Joy
New Zealand
3 months using the app
March 10, 2022

Their customer service is extremely helpful and super friendly. I look forward to having this app build a stronger relationship with my customers.

Lakay Designs Home Décor
United States
3 months using the app
September 13, 2023

Had a great conversation with your support. Your employee really helped me out and treated me really well. She gave me quick and helpful responses. Really appreciate that<3

THE FIFTH AVENUE
India
3 months using the app