Reviews (1,713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards program that boosts customer engagement and retention. They praise its user-friendly interface, ease of customization, and cost-effectiveness. The app integrates smoothly with Shopify and other e-commerce tools, offering extensive customization options. Exceptional customer support, with staff members like Tiana, Hana, and Audrey, is frequently highlighted for their prompt and effective assistance, including custom coding and quick troubleshooting. Merchants appreciate the comprehensive features and proactive customer service, making it a valuable tool for enhancing customer loyalty.

September 4, 2024

Assistenza meravigliosa! Velocità di risposta molto elevata!
Lydia ha risposto a tutti i miei dubbi e le mie domande, guidandomi nella completa configurazione! Estremamente preparata e professionale! 10+

beaquaculture
Italy
9 days using the app
Joy Loyalty replied September 8, 2024

Grazie mille per il tuo fantastico feedback! Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con la nostra assistenza e che Lydia ti ha aiutato a configurare tutto con professionalità e competenza. Apprezziamo molto il tuo entusiasmo!

Se hai altre domande o hai bisogno di ulteriore assistenza in futuro, non esitare a contattarci. Siamo qui per aiutarti!

July 7, 2024

I was so happy by contacting Tiana as she answered all my Questions

AVRELLE
Egypt
13 days using the app
September 21, 2024

Tiana was very very helpful and fast. Thank you

FormTech
New Zealand
About 23 hours using the app
Joy Loyalty replied September 25, 2024

Thank you for the kind words! We're so happy to hear that Tiana was helpful and quick to assist. If you ever need anything else, feel free to reach out. We appreciate your support!

May 15, 2024

I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!

Kicks Generation Toys
United States
18 days using the app
August 22, 2024

The app seems very complete and with a monthly plan at a fair price. The support with Emily is super!

AlimentariCasaItalia
Romania
About 2 hours using the app
August 15, 2024

Thanks Audrey for quick and professional reponse

Irohas Photo
Australia
3 days using the app
May 7, 2024

Awesome customer service from Tiana who answered my questions in no time. Great app!

Cannasutra
South Africa
Over 2 years using the app
June 4, 2024

Support is always available and quick to respond. Pamela was a huge help.

Pour Caddy
United States
12 days using the app
June 2, 2024

Mia was great, very friendly and knowledgeable. I would definitely recommend.

Sweetie Shoppers
United States
About 1 month using the app
June 7, 2024

Very responsive support. A big thank you to Nolan and the technician Maison for their help!

Shop Just for Games
France
25 days using the app