Reviews (1,713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards program that boosts customer engagement and retention. They praise its user-friendly interface, ease of customization, and cost-effectiveness. The app integrates smoothly with Shopify and other e-commerce tools, offering extensive customization options. Exceptional customer support, with staff members like Tiana, Hana, and Audrey, is frequently highlighted for their prompt and effective assistance, including custom coding and quick troubleshooting. Merchants appreciate the comprehensive features and proactive customer service, making it a valuable tool for enhancing customer loyalty.

June 23, 2024

quick and responsive support

Satopradhan
India
11 months using the app
May 7, 2024

Wow! I can't stop raving about the Joy: Loyalty Program Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.

I have to give a huge shoutout to Tiana and Anivia from the Joy tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.

Zona Cerealista Online
Brazil
15 days using the app
June 20, 2024

We recently encountered a technical issue with the app, and I must say, the support I received was exceptional. Linda, from the customer support team, was incredibly helpful and efficient. She responded promptly to my query and resolved the issue quickly.

yorbayde
Germany
About 22 hours using the app
May 9, 2024

Emily was very helpful and super quick to solve my problem. Thank you

Scotlin Scents
United States
9 months using the app
June 10, 2024

He is very helpful and patient I really appreciate the service thank you God bless

Jay Lisha Fashion Boutique
United States
11 days using the app
May 9, 2024

Tiana was awesome! Very friendly and efficient. Thank you :)

Minimalist Folk Co.
United States
Almost 2 years using the app
April 23, 2024

This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.

Gold Life Fitness
United States
About 2 months using the app
July 15, 2024

Tiana was an amazing help!!

Beach Camera
United States
8 days using the app
July 2, 2024

very good experience. Especially there customer support person Judy helped a lot !

Eyeshades.pk
Pakistan
About 4 hours using the app
September 21, 2024

Great app and super fast assistance! Great team

Yummy Beauty
Italy
About 15 hours using the app
Joy Loyalty replied September 25, 2024

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.