Joy Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,875)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.
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I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!
Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!
The customer support is really fast and have helped me sort out issues almost immediately. Hana and her colleagues have been really helpful.
I have only dropped one-star because on the admin side of things the app is quite slow to load or save settings. Otherwise this would be a 5-star app.
Hana was amazing she helped solve my issues and I can't wait to start selling to the USA and become a great drop shipping store!
Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.
Thank you for your help again, Sonny.
Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊
All Good.
Thank you so much for your review!
We’re thrilled to hear that everything is now working well for you. Your satisfaction is our top priority, and we truly appreciate the opportunity to address your concerns and resolve any issues you experienced. If there’s anything else we can do to further enhance your experience, please don’t hesitate to reach out.
Thanks again for trusting Joy Rewards & Loyalty Program for your store. We’re here to support you every step of the way!
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
Service is very pleasant.
Hi Urban Go Prep Team,
Thank you for your feedback and for taking the time to review the Joy: Rewards & Loyalty Program app.
We’re glad to hear that you found our service pleasant. We strive to provide the best support possible and are always looking for ways to improve our app and service. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please let us know.
Thank you for your support, and we hope to continue serving you better.
I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!
thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!
Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it offers. We're confident that these tools will help you retain your customers effectively. If you have any questions or need further assistance, feel free to reach out. Wishing you lots of success with your orders, and we hope you enjoy all the benefits of the paid plan when the time comes!
Meet some problems in migration from smile, thanks Hana and Raymond, the problem was dealt with very quickly.