Reviews (1,982)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

December 4, 2024

Great app and support so far

bever-naturversand
Germany
10 months using the app
January 29, 2025

Audrey was very helpful and patient with me. She answered all my questions and sent me links so I could do it independently if needed. She was spectacular.

Something for Everyone Jewelry
United States
About 2 hours using the app
February 11, 2025

The support on this app is amazing. hana was so prompt helpful with everything i asked

Jungle Cat Club
Australia
1 day using the app
November 30, 2024

Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!

Minimalistic Budget
Canada
1 day using the app
December 16, 2024

I was facing some challenges while onboarding this app so connected with the support team and luckily got Hana on the other side. She was not only efficient but also quick and helped me resolve all my issues with utmost patience. Really happy and thanks again Hana!

Tashvi's
India
About 3 hours using the app
October 29, 2024

Still figuring out some features, but Tracy was really helpful and kind when I reached out for support

DiJore
United States
About 1 year using the app
November 13, 2024

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

THE LIMELY
Japan
7 days using the app
February 8, 2025

Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!

Adept Skincare
France
About 1 hour using the app
December 9, 2024

We migrated from other app ,and found out that the function provided by joy is Comprehensive and easy to use. The customer service is friendly and helpful, their instructions are clear. Shout out for Audrey and Hana, both of you did a great job !

Moni Jewellery
Hong Kong SAR
About 5 hours using the app
January 15, 2025

Good customer service. Audrey was very helpful!

ELUDE
United States
4 days using the app