Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,875)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased customer retention and satisfaction with this loyalty program, noting its user-friendly interface and effective features like point tracking and rewards management. The app integrates well with Point of Sale systems, beneficial for both online and physical stores. Support is highlighted for its responsiveness and helpfulness. Recommended for its comprehensive features, customization options, and affordability, especially for small businesses and startups.

September 22, 2024

Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!

Barkily Australia
Australia
13 days using the app
Joy Loyalty (by Avada) replied September 25, 2024

Thank you so much for your kind words! We’re delighted to hear that Hana was able to resolve your issues quickly. We're equally glad that you chose Joy as your rewards program, and we're here to ensure you have a great experience. If you ever need further assistance, feel free to reach out!

September 7, 2024

A big thank you to Jasmine and William from the Joy Loyalty Program!

Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.

FluffePet
United Kingdom
About 2 months using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you so much for your kind words! We're thrilled to hear that Jasmine and William provided the professionalism and support you needed. It's always our goal to ensure your experience is seamless and that you get the most out of the Joy Loyalty Program.

If you need any further assistance, don’t hesitate to reach out. We're here to help!

September 13, 2024

Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)

Gold Fever Hair
United Kingdom
27 days using the app
Joy Loyalty (by Avada) replied September 18, 2024

Thank you so much for your feedback! We’re excited that you’re customizing the app and thrilled to hear that Kevin and the team have been outstanding in accommodating your requests. We can’t wait for you to get started and see the full benefits of the app. If you need any further assistance, we’re here to help every step of the way!

August 21, 2024

L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !

Bad Doggies
France
11 months using the app
September 11, 2024

Thank you for change my points! Thank you Lydia and Raymond

Chok Chok Beauty
Mexico
29 days using the app
Joy Loyalty (by Avada) replied September 12, 2024

Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!

September 6, 2024

Truly professional and friendly support.
I was lucky enough to be assisted by Audrey, who was truly professional.

Glint_Tester
Italy
About 2 months using the app
Joy Loyalty (by Avada) replied September 8, 2024

Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you.

If you need any further help, feel free to reach out at any time. We're here to support you!

August 25, 2024

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

8storeytree
Singapore
6 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs.

Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.

August 30, 2024

great support, very helpful, tiana was great

HomeBless Apparel
United States
3 months using the app
Joy Loyalty (by Avada) replied September 4, 2024

Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊

August 23, 2024

Lydia was very helpful and made the process quick and easy.

QuiltBitz
Canada
7 months using the app
Joy Loyalty (by Avada) replied September 5, 2024

Thank you for your kind words! We're thrilled to hear that Lydia was able to make the process quick and easy for you. If you need any further assistance or have additional questions, feel free to reach out.

October 20, 2024

Merci à Hana pour ses conseils !

BABYCUTE
France
2 days using the app
Joy Loyalty (by Avada) replied October 23, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que les conseils d'Hana vous aient été utiles. N’hésitez pas à nous contacter si vous avez d'autres questions, nous sommes toujours là pour vous aider !