Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Reviews (1,920)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and engagement through a loyalty points and rewards system. They appreciate its customization options, user-friendly interface, and detailed analytics. The support team is noted for their responsiveness and efficiency. Additionally, its affordability and value, even in the free tier, make it a popular choice for enhancing customer engagement without significant investment.

June 26, 2022

Vlotte installatie, heel snelle reactie van de helpdesk. Zeker een aanrader! Zin om met deze app aan de slag te gaan.Bedankt Prakash

Alpha Pouch
Belgium
8 days using the app
July 27, 2023

Great app, Liz from customer service was very helpful. App is user friendly and easy to navigate. Recommend for small businesses.

NaturaverdePro
United States
8 days using the app
November 4, 2023

Jasmine was great and super helpful!

Bridge City Discs
Canada
7 days using the app
December 2, 2023

I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!

GolfballsHUB
United Arab Emirates
7 days using the app
July 30, 2023

A customer service (Lydia, she knows what she is doing) is really kind and quick. A issue has been solved right away. Two thumbs up!

MiMi Wholesale
United States
7 days using the app
May 12, 2022

I contacted customer support via chat and Prakash helped me out in a quick and easy process. Service was prompt and he met my needs in a timely manner.

Blue Rhubarb Creations
Canada
7 days using the app
October 3, 2023

Shopify apps are challenging for me, but Esther guided me through! She was very patient with my questions and provided one step ahead customer service. Thank you!

LUCANA
United States
7 days using the app
October 7, 2023

I am new with shopify and I am eager to use this app on my store. It is a great tools to increase sale and they offer FREE plans to for those who just started out. They have great customer support. I get help from Emily as I set up this app. Thank you Emily. Really recommended!

AMC Enterprise
Malaysia
7 days using the app
August 22, 2023

I have been previously using a reward app called Smile. It was perfect for my store but they have set a limit on monthly orders and increased the pricing so they lost a customer. I tried finding the most similar app and came across Joy Loyalty. It had all the features I needed for a cheaper monthly plan, all with UNLIMITED ORDERS! The only issue I had was importing all of my customers points onto Joy, it could have gone smoother but their Live Chat Support was very helpful. It is working great on my POS, as well as on my website. Shoutout to their support team and Esther for getting me set up and appreciate the quick live support!

Hootz
Canada
7 days using the app
July 27, 2022

great service and the app working great.............................................................

Fort Decor
United States
7 days using the app